Cafe Riese Köln — Restaurant in Cologne

Today I had a bad experience here !!! The bad persons ! I never will go there !! I went inside and there was only one service man ! After 10 minutes he ask me what I want ! I said one XL cappucino coffee. So after plus 10 minutes to wait don't come my coffee. I decided to go outside to the coffee terase maybe there someone ask me what I want. Nobody comes to me ! After 10 min to wait I decided to go. And one women service women , see photos, from coffe place run after me and speak very disturb to me and she put her hand to my clothes and was horrible her words ! I said that nobody comes with my coffee and the bad Lady forces me to pay and she speak very bad and high to me and all people from there watch us !!! So I paid the coffee and I do not dring ! And I went inside ! I wanted to make one reclamation and another lady said they dont speak english!! So I de decided to go away from this coffee restaurant ! It was horrible. I am one tourist for 3 days in Koln and i never saw some worth persons like here ! In the future i do not come here, the service persons are not good with strange tourists !!! Don't waste your time here!!! This is the first time i have experienced such quality of service in any restaurant, not even in a fast food store, and she has given me a bad impression about the service in Germany ! Please believe me, I am a tourist and I wanted to drink one good coffee in the beautiful place of Koln !!! Be careful with the blonde old lady...

This was my 2nd visit. On my 1st visit I waited about half an hour for a coffee and croissant with butter or marmalade, another half hour for someone to pay to. I couldn't find another place for breakfast early morning (apparently 9-10 is early in Cologne) so I came back.

On my second visit I learned that... This is NOT... I repeat... NOT a place for an ordinary person to have a nosh and a cup of beverage. This is a place for specific kind of people to see and be seen. To elaborate: This is a place for twice divorced, thrice widowed women who come there (presumably with their 4th husband, because the breakfast buffet for a minimum of 2 people) to leer/schadenfreude at women who work for a living - which perhaps explains why the staff are so inefficient, bitter and unfriendly - and to keep up appearances with others who made a financial/social capital from a divorce/funeral.

With the price I paid for 4 paper-thin slices of sausage, 2 slices of cheese, butter, one lousy egg, 5 grapes, a few buns and a spoon of jam (beverage not included), I could feed a dozen people at home.

The food is below average. The cakes and pastry there does look amazing, but I fear I would need to take a 2nd mortgage and die of old age waiting for the staff to bring it to my table. The prices are astronomic and not worth the trouble. The service is slow and unfriendly, and unless you look exceptionally posh they'll treat you like you came to...

The café has a lovely sitting area outside and inside as well. The way it works is, you order whatever tea sandwich packet you like, 3, 5 or 7. You choose them at the counter, and the lady behind the counter will put the plate together and provide you with a tag that you place on your table. Then you go ahead and find a seat that you like. A server will come by, ask you for your drink order and make a note of your tag. They will bring the drinks and the sandwich place to the table. The cafe has a wide selection of the teach sandwiches with or without meat. They are all very nicely arranged on a slice of bread and quite tasty. We tried roast beef with blackberry, caprese, latke with salmon, smoked salmon with onion. We also ordered a latte, cappuccino and a glass of milk. A plate of five sandwiches cost 11.30 euro and the total bill was 24.30, which was not bad, considering that three people had sufficient sustenance to last until dinner. Bread was very tasty too. We enjoyed our breakfast. As we were leaving, we got a couple of truffles they had for sale, they...