An interesting business concept this one; overpriced coffee and cakes and permission to use laptops inside only Mon-Thurs even if the café is super empty. I went there on a Friday afternoon and there were a total of 3 customers, sitting outside. The inside was completely empty. I ordered a lemonade and a cake; for which I ended up paying €9; a bit steep in comparison to the cafes in the area/ for the quality IMHO.
Anyway, I wanted to use my laptop for a bit and the staff came in and very directly told me that 'Laptops are allowed ONLY from Mon- Thurs inside on the chairs/ sofa areas. On weekends, laptops are allowed only on the high tables and NOT on the chairs/ sofa areas'. As a very regular café goer in innumerable cities, very confusing messaging.
To be fair, a sign in front stated something to that effect, but I didn't see it. I wish I had though, could have saved myself this experience. A few minutes later, a lady came in and sat a table with 3 chairs; the staff was quick to move her to a table for 2. May I say the café inside was 100% empty and neither I nor the lady intended to move into the café. If this were my café, I would have handled these situations very differently. I found it quite rude overall.
But hey, good for them; whatever works. They just need to put a long board outside with ALL their house rules. I would have come back here very often but sadly not anymore. This explains though why the café is usually never as full as the others...
Read moreSince my orignal review, Roasted has moved across the road and expanded to about 5-6 times the original size.
It is still cozy and the service quality is as good as it ever was.
On the weekends there is an additional assortment of magnificent and delicious cakes and tartes which make the mouth water.
Apart from this there is a daily (except Mondays) breakfast, cakes, coffee and pralinés.
In the warmer months there is a nice and relatively large outdoor terrace now too.
Original review:
Wonderful small place serving coffee, cakes and small sandwiches (bread is from Schüren). The place is dog friendly and, open in Sundays. The place is relatively small only offering around 17 seats. Service is very friendly and the cakes, made by the owners wife, are...
Read moreWhen Roasted opened in Pempelfort a few years ago, it finally brought a long drought in good specialty coffee in my neighbourhood (and Düsseldorf as a whole!) to an end. It quickly became my caffeinated home-away-from-home, and is one of perhaps 2 or 3 places in Düsseldorf that stays up to date with trends in coffee, and that brews with passion and precision.
Management and staff are extremely knowledgeable, competent and friendly. They pour their hearts into their business and put customer service in the foreground. Roasted is really about building local community and not just pumping out food and drink.
PLUS — do not sleep on their breakfast and patisserie items! They’re the...
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