Familienbäckerei Grimminger — Restaurant in Heidelberg

I went there with my friend twice, the lady working there on monday was very friendly very welcoming and let us stay until the very last minute. We went back because of the good service but on Tuesday we came back and found different stuff. The lady there was very racist towards us because we couldn’t speak german well. My friend asked her to make my coffee Stark ( strong ), she acted like she didn’t understand then kinda yelled at her saying «  what does it mean stark it’s the coffee automat that makes the coffee », i let it slide and said it was okay, then we went out in the terrace for 5 minutes and left our stuff on the table, she collected the dishes despite the fact that it’s self service and you are supposed to return the dishes on your own. It was very disrespectful i also let it slide and then we ordered brot. She gave my friend a hard time because she didn’t undesertand which brot she wanted to order. The service overall was bad and made us feel like outsiders, a coffee is supposed to make you feel welcome and make your mood better not ruin it, i’d go back but only on the days the first...

Such amazing food and such amazing customer service. Best backery I have ever been to. I wish this was in my home country of origin as I live here and would love it for myself to have it for myself as a guest in my family is very much in my heart that is so beautiful to see you guys and to hear from your beautiful country of yours I am very proud to have been there and so proud to have met...

Essen ist soweit in Ordnung. Vielleicht sollte jedoch Amnesty International eingeschaltet werden. Bei der Freundlichkeit der Mitarbeiterinnen ist es nicht ganz klar, ob sie morgens freiwillig aufstehen oder dazu gezwungen werden. Vielleicht ist die Filiale auch nur ein soziales Projekt von Grimminger für Seniorenbeschäftigung. Sie sind zwar nicht „die letzte Generation“, aber auf jeden Fall die Letzten ihrer Generation. Wenn das Renteneintrittsalter nächstes Jahr nicht angehoben wird, macht die Filiale dicht. Wer die Berge mag, kommt trotzdem voll auf seine Kosten. Die Luft ist dünner als auf der Zugspitze. Am besten vorm Eintreten auf jeder Treppenstufe ein Ave Maria, dann sollt‘s passen. Wahrscheinlich kannten die Mitarbeiterinnen die sowieso noch...