Miera - Restaurant & Feinkost — Restaurant in Lübeck

Today we visited your bar for the first time. I had been eyeing it during my vacation, and we finally decided to stop by for a glass of wine and a snack. We initially ordered the artichokes with pesto verde, and my husband ordered the garlic baguette. The waiter asked if he wanted it with or without pesto, and we clearly said WITHOUT. Later, it turned out we were served sourdough bread instead of a baguette. Apparently, there’s just sourdough bread with or without pesto – we were not heard, but we didn’t bother mentioning it anymore.

Then my artichokes arrived – without pesto. They were simply fermented artichokes with spices (the pink peppercorns were really overpowering – not a fan). Later, I reread the menu and saw it clearly said pesto verde. I asked the waiter about it, and he said: “There’s not supposed to be pesto. It’s artichokes that taste like pesto.” That’s when I completely lost it. I clarified that when people read pesto verde they will expect actual pesto, not just some kind of pesto flavour (which, by the way, I didn’t taste at all – and I’ve been working as a chef for over 6 years, so I was starting to think I was going crazy).

Then on the bill, we saw a completely different artichoke item at a different price (thank you for that, really, because I nearly choked at the thought of paying full price for something I didn’t receive – and on top of that, being told it’s supposed to taste like pesto? Much appreciated).

At the end, my husband asked for the bill (note: no one asked how we’d like to pay), and later our dear waiter approached us with a wallet. When we said we’d pay by card, he responded – with an annoyed tone – “Well then, come with me to the register.” My husband later told me there was a mobile terminal all along.

So now I’m left wondering: what’s going on with your staff’s communication skills? Somehow it felt like we were the ones at fault – but no, that’s absolutely not the case. I’m thoroughly disappointed with the service and how my last evening in the beautiful city of Lübeck turned out. I’ve seen amazing hospitality everywhere else I’ve been here – but this was a total letdown.

It’s long overdue to understand: it doesn’t matter who walks into your place or how much they spend – you should always be a friend to your guests. That’s what hospitality is about. I truly wanted to end my evening on a joyful, sparkling note over a couple glasses of prosecco, but I ended up heading back to my hotel, drinking in the lobby bar where kind people work – and writing this unpleasant review.

By the way, the bread was...

Really amazing experience. Private space is always appealing for me. Food was very delicious, This was a vegan or vegetarian main course (My bad- I forget). A combination of various mushroom with special sauce was very tasty.

A cocktail in a rage of 9-11 Euros. My order 3 course menu: Started with good range of starter dish (well decorated-and appreciable taste, included a red meat, chicken, fish - on which I can't say, exotic vegetables, some breads with dips etc.) Main course of 24-26 Euros ended with the espresso coffee. I haven't had space for special desert.

Per person it can range from 50-70 Euros.

I strongly recommend this restaurant for all purpose event (we were 6-7 persons). Staff speak English.

Only strange part was that they requested us to leave after 2-2:30 hours. I am not sure if it is common practice in Germany. This is ridiculous and embracing in my home country. That can be clarify at the time of booking.

Overall experience...

We had a nice dinner here, but a few things took some joy off the general feeling. The food was very good, the Spanish pizza was the highlight, with a great combination of beef, cheese and marmalade, the giant ravioli were unique and the pasta with beef was well made, but besides the pizza which was fairly priced at 12,00 the other dishes were overpriced to our taste, considering portions and all in all worth. Wine glass at 10,00 was also somewhat exaggerated, so had those prices were 10-20% lower, we'd find it more adequate. Service was partly professional, by one (seem to be main) waiter, but a secondary waiter has served food touching it with his fingers, which is practically unacceptable... Atmosphere is pleasant, décor is vivid and vintage style. Reservation is advised, in case you want the...