IDEAL BAR — Restaurant in Munich

Avoid this place, folks! I've never had such a needless bad experience in a simple espresso bar.

1. Waited a while outside to be served. No problem - nice weather.
2. Ordered a "schnelles Frühstück" (€4.50)= small cappuccino plus plain croissant. Perfect.
3. Received a cappuccino (good BTW), asked to pay immediately, waitress disappears.
4. Notice a dry croissant-oid thing covered in sugar next to cappuccino. Can't eat that sugar. Never mind, the waitress should be coming right back so I can pay, right?
5. ...wait...
6. ...wait...
7. Took it back and asked for a plain one
8. Waitress tells me that the sugared thing is (silly me!) in reality a plain croissant, and besides, she has nothing else.
9. I point out what look like plain mini-croissants there. Ask for two of those instead. Waitress agrees.
10. But, oh dear, she has only one of them, so I reluctantly agree to take a filled one instead.
11. Take them out to my now cold coffee.
12. Waitress doesn't reappear. Have to go back in and pay after all.
13. Now instead of a 4.50 breakfast it's more: for the breakfast plus two mini-croissants.
14. I complain this is not what we agreed. She claims she can do nothing about it.
15. I disagree. She calls proprietor and I say the same to him.
16. He basically tells me, in heavily Italian-accented German to go away and stop provoking him and spoiling his nice sunny day. It would be such a nice day for him if I were not there.
17. After calling him a cheat (Betrüger) I do exactly that.

Lessons learned: Avoid the Ideal Espresso bar! False labeling plus bad food plus the "take it or leave it" ("friss oder stirb") attitude on top. They haven't a clue about customer service, the whole thing could so easily have been solved amicably, and there are plenty of alternatives in the area. Don't ask Italians for croissants, apparently they haven't a clue about those either.

There! That's cost me a lot of lunch break, but I feel...

Me and a couple friends wanted to grab a bit of food and sit down somewhere to eat. I craved a coffee so we decided to go here, I get my coffee, leave a tip and we sit down outside.

It's a Thursday in the afternoon so not busy at all.

Once my friend unpacks her yogurt she got, the waiter immediately comes over and quite rudely tells us that we cannot eat anything here that we didn't buy.

Listen, normally I'd understand if it was busy or anything but we were one of two occupied tables, the rest was completely empty.

I think you could've made an exception here, considering i did buy something and it wasn't...

Café Ideal Espresso Bar in Haidhausen is a delightful Italian-style café nestled in a quiet pedestrian zone. The atmosphere is cozy and relaxed, perfect for lingering over a cappuccino or freshly baked pastry. The cappuccino is rich and perfectly balanced, the panini are delicious and great value, and the outdoor seating makes it an ideal spot to unwind. Friendly service and charming vibe—highly recommended for a peaceful...