During the visit to this place (05.08.2024) we ordered 2 pizzas to take out with estimated waiting time 15-20 minutes according to words of waitress. Sitting nearby for about 20 minutes we haven’t received any pizza yet. I went to ask how much time I need to wait my order. They persuade that it’ll be ready very soon. Waiting for another 15-20 minutes we saw that there’re lots of orders went by to the tables for people who came after us. After waiting for 40 minutes we asked where is the order we saw that our order fell down to the floor without any package on its own and they were going to give it to us. After we refused to take dirty broken pizza they said they are going to cook pizza again (it is important to bear in mind that it could be for another 40 minutes). But we refused that ‘kind proposition’ again and required money back for that pizza which they went down to the floor without package as it is.
In the end waitress gave us a money instead of broken dirty pizza and pizza which was okay (seemed to be clean and entire) but not super delicious anyway.
Also the waitress said us never to come again. (Need to undestand because we were not delightful of waiting 40 minutes for dirty pizza from the floor).
(in normal places pizza could be done...
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