Die Küche. — Restaurant in Passau

I have not had food this bad for a very long time. Ordered a beetroot soup which was truly inedible and looked rather unappetising. Puréed beetroot with a lot of water and a touch of salt, sprinkled with some cress. Horrible. The pasta with beetroot “pesto” had absolutely nothing to do with pesto! It was very overcooked and the so called “pesto” was a splash of the same soup mentioned earlier! Vile, completely tasteless and looking truly ugly - a pinkish goo in a bowl. Would never serve a dish looking like that to anybody. We had to send both dishes back to the kitchen as there was no way we could eat them. There was another man at the table next to us who sent 3/4 of the same soup back to the kitchen and the waitress asked him if he didn’t enjoy it, to which he replied that it was not his favourite. To be fair I think he was just being kind. Whoever was cooking that day is clearly not a chef and certainly not even an amateur with a good flavour. Sorry! Zero stars if I could. Shame in such a...

Orders always arrive late, though it has been acceptable so far thanks to the nice view; but nowadays you can apparently also hear a "was denn?!" from the employees if you ask a question (was not towards me luckily but it was super disturbing, and I also had my share from the impoliteness in a way). I really hope it gets better.

Edit: Thanks a lot for your kind response, I'm happy to hear about the new ordering system and will...

The place is nice, right on the banks of the river. However, it's a bit outdated in regard to the menu, I think. I've asked for a café frapé and the guy looked at me like I was from outer space. He didn't even know what exactly that was. I've explained and said that the best he could do was ice coffee. I thanked him and settled for a cappuccino. The cappuccino was right as it should be, can't...