Vine Restaurant — Restaurant in Accra

This is no doubt one of the best lounges I have ever been to. I was there when we were given a courtesy call after a job-well done. I like the cooling system is so welcoming despite the heat in Accra you feel like to stay there always longer. It is located at the underground of the Best Western Premier Hotel so it has really cut out a lot of outside noise and distraction of the streets and what not. The classical music is always soothing although this lounge isn’t so recommended for dates in my own view, I feel it suits more of a group hangout because we went there in a group and I don’t think it could be any better than that. The drinks, the food, the desserts, everything is just so lovely. Although I had a bit of connection issue while I was down there my network goes off I couldn’t make phone calls nor text but I guess they had internet I didn’t try it though but my friends mentioned getting connected and the hotel too had one. I specifically had luggage with me so the reception helped me with it and kept it for me at their storage till the dawn when we were about to leave for airport. So practically we spent all we were meant to spend on a night stay in the hotel here instead of booking a night.. it was risky though...

Knowing the restaurant only offers outdoor seating in the oppressively humid Ghana heat, I would expect a concerted effort made to keep guests cool but that was not the case during our visit. Upon being seated in a spot where half my husband’s body was in the sun, we received water with no ice and weren’t offered ice to keep cool.

Then our cocktail order was significantly delayed. A table that sat after us received their drinks before us. My starter came. Still no drinks. I flagged our server down who expressed no urgency in rectifying the situation. Her response was “I’m bringing it.”

Our mains then arrived and STILL no drinks. I flagged someone down who appeared to be a manager and she finally resolved it. Our waitress gave a sheepish apology and noted that future drinks would be free. Well, that wasn’t necessary because we were done, especially given my sweat drenched husband was not too fond of his grilled chicken.

Vine is beautifully designed and could be amazing with better service but we left pretty disappointed. Good service isn’t about doing just the basics but going above and beyond to ensure every detail of a guest’s experience - the tangibles and intangibles - are...

I don’t often pen a review of restaurants as I rarely feel moved to do so.

This occasion is different, and it’s different because this restaurant really ticked the boxes across all fronts.

From the moment we arrived the staff were friendly and engaging and looked like they were enjoying their work. I don’t like fussy restaurants where the staff are continually buzzing around you and interrupting the flow of the occasion so it was a pleasure to experience just the correct level of attention without it being over burdensome.

This created a very relaxed atmosphere allowing us to take in the buzz and vibe of the surroundings. As you would expect, the food was mind blowing - the signature braised red wine beef was sumptuous and my son was in seventh heaven eating his crusted chicken burger, “best he’s ever had”.

My husband and daughter had the Grouper and Octopus respectively which were tempting, scrumptious & cooked perfectly. I would have no hesitation in recommending this place for a great family dining experience - it was quite simply brilliant and dazzling.

Well done to everyone concerned.

Immensely...