MAISON Gourmet · Coffee · Bar — Restaurant in Ioannina Municipality

Although mushroom risotto is very good, on our last visit a grumpy waitress ruined our dinner. There were many empty tables uncleaned with dishes from the previous customers, which remained uncleaned during the whole duration of our visit. I had to wait a lot to have the table cleaned and for her to take the order for food, but once she brought the food she disappeared. My kid wanted dessert but she was nowhere to order and had to get him some ice cream from a shop nearby. The waitress only appeared after we had finished and we asked for the bill. She saw the empty ice cream cup and raising her voice said that we shouldn't have done that, as they are not a street market. When I told her that we would have ordered one of their deserts called Paris Brest but she was nowhere to order with the place being almost empty from customers, she disputed that, and insulted us calling us liers and kept arguing. I emphatically asked for the bill again, which she kept stalling, we paid and finally left. I mentioned the issue to another member of staff at the bar...

Love the atmosphere and price value for the food you get, but to be honest the food wasn’t good. The Greek salad was overly-salty (it’s supposed to be savory, I know, but I think this was too much), meats came out burned and the chips were oil-soggy.

The service was a bit lacking, as everyone seemed like they had somewhere more important to be, even though the restaurant was mostly empty. No one was rude to us, just inattentive. We informed the staff that was food wasn’t good, and there wasn’t an option to take the burnt meats off the bill. After we paid, someone came over and gave us an option to get something else, but we were running low on time, my appetite was gone at that point, so I declined. I’m not sure if they saw me taking pictures of the food and got worried about a bad review.

It was our first time in Ioannina, and maybe it just wasn’t to our taste pallets, but I’d say avoid the Kontosouvlis. It’s such a shame because the atmosphere is very nice, and it did take quite a while. Their other items on the menu...

We ordered waffles and one burger. Everything was very nice and waffles were very good but this burger must have been cursed. We waited 45 min. for it to come. We asked twice the staff about the burger and they said that kitchen was busy while the restaurant was barely half full. When they finally brought burger the staff told us that a little bit of patience and respect...