I don't often write bad reviews, and I don't often have bad experiences at restaurants. This restaurant was recommended to us by a local, so we were eager to visit and have some nice fish. When I called to make a reservation, the comminication was already vague and the guy hung up when he explained what he wanted to explain, without me understanding most of it. We got to the restaurant later in the evening and the host hesitantly gave us a table. Within a minute, a guy came to our table with a tray full of starters that we could choose from, which was very nice as we could quickly start enjoying their food. The fish was tasty. Afterwards I chose the octopus for my main dish. When my dish was served, I only got one small tentacle of octopus. Since the litre of wine we ordered also came in two servings in order to make sure we had cold wine, I thought the same of the octopus. There were no sides served with it, no potato or rice or couscous. Just a tentacle. There were also no sides to choose from on the menu while other dishes did have sides like couscous. I asked the waitress if perhaps there was a second serving coming up, but I was told that the octupus was meant as a starter, even though it was very much listed and priced as a main dish, so don't look at the menus shown here on Google maps since they are all old ones. At the end of a short discussion that the waiter absolutely did not feel like having, I was told that I was out of luck and this was my dish and to just deal with it. My table was given a small dessert and a sip of watered down limoncello to make up for the inconvenience, and I was left hungry. Normally I would've ordered more food but I could not possibly spend any more money at this place. They gave me no explanation whatsoever. If someone had warned me that I would be paying this amount of money for a snack instead of dinner, I would have changed my mind. This was a not a good experience, and even though I doubt I'll ever be in the area again, I would still recommend anyone who considers going to this place, to keep other restaurants nearby in mind, since we've had far better experiences with way better food and much friendlier waiters at just one street further down. So please don't be fooled by the little amount of money we spent here, it is only because we left after being deeply disappointed. Long story short, this was one of the worst restaurants I've ever been to. Very, very unfriendly and distant staff who even from the very beginning seem to prefer you...
Read moreFirst of all let me tell you that I am not usually the person who write a bad comments on a restaurant cause I am always assuming that this experience might be unique and personal . We face a very bad and unprofessional service , we ordered fried calimary , fish and ships for kids was good. The grilled octopus was dry and burned and uneatable , shrimp very oily and the grilled calimary was also dry!! We asked for a water many time for our kids almost 3 times cause our children was thirsty and it end up that I was obliged to bring it by my self from the refrigerator!!! We asked to get what we ordered together , but we get every place every 10 minutes and we were waiting for the shrimp for a long time , simply we want to eat together as we are a big family but we didn’t ! When we complain about the service, the answer was “I am busy with other customers and the place is crowded “ is this an answer? My brother in law wrote a comment on the food and service , the answer was “you are rude” is this a professional answer ? And not answering anything about his comments! We are family who got a lot of lovely experiences in many restaurants and we have a good taste in food but unfortunately this one wasn’t one of them . When someone is complaining about foods , you have to accept or explain your point of you , but “you are rude “ is not an answer. The service was like as if they were doing a favor for us !!! I think that they don’t like tourists or foreigners but in this case and in this case they should mentioning this!!
You have to admit that you have an issue in the service and being unfriendly with customers .
Hope I will hear from someone that the service and the food had been improved cause personally I will never...
Read moreDisappointing Experience – Wouldn’t Recommend
Food: We arrived fairly early for dinner, yet the restaurant was already out of several key items. None of the dishes we were interested in were available—no mussels, no clams, and a very limited selection for the fish of the day. We settled for shrimp in garlic, which unfortunately seemed frozen and came without any real sauce or seasoning.
For our mains, we ordered orzo and bucatini at the same time. The orzo was brought out first, and we waited 15–20 minutes for the bucatini to arrive. One of us waited politely without eating, hoping to enjoy dinner together, and we even mentioned this to the waiter when my plate finally arrived. By that time, the orzo was cold, and the bucatini was completely tasteless.
Service: The level of service seemed to vary based on whether you were a regular or knew the owners. We saw other tables being given special treatment, including off-menu items like garlic butter toast or olive oil (while we got bread in a bag) and a full display of starters presented on a tray to choose from. Meanwhile, our service felt inconsistent and uncoordinated. Despite having plenty of staff, it took a long time to place our order and even longer to get the bill. 65 euros which was extremely expensive for quality of the food presented and service.
Overall: With limited food availability, bland dishes, and a noticeably uneven service experience, we left disappointed. I wouldn’t recommend...
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