FARMA — Restaurant in Municipality of Rethymnon

Food perfect but very disappointing service, two times that I came to eat they mistake our orders, the other big deal is that I am gluten intolerant and I bought my gluten free pitas that cost 5 euros a packet of 5 and I brought from the shop closed…. When they brought it back there were just 2 pittas left, so maybe they mistake my order again and just trough away my pittas…. When we paid they even try to tell me that I lied and gave them the packet open…. Thing that wasn’t, their answer was we are sorry😂 The expensive and stressing go away…. If I ever go back I would like to talk straight with the owner. Definitely great shop with great potential but very bad...

I was drawn to this spot by the number of locals dining here and the noticeable absence of tourists. Honestly, this is probably the first place I’ve rated this highly during our time here. We ordered a portion of sheep meat and another dish of sheep meat with bread—and without a doubt, it was the best meal we’ve had so far. What made the experience even better was the genuine hospitality: for the first time, someone actually came over to ask if everything was okay and whether we were enjoying our food. Even the cashier checked in with us, which added a thoughtful touch to the whole visit. We’ll definitely be coming back tomorrow to try...

The food was quite tasty, but it was served quite sloppily (e.g. my order - Crispy Chicken Sandwitch - was served in such a way that each element of the sandwich had to be eaten separately because it was impossible to lift it), and the waiters (despite the small number of guests) were quite unresponsive and so we had trouble asking them for a fork. Additionally, we received our drinks at the very end of the meal (after reminding the waiter about them).

Moreover, out of three waiters, only one person had English at a communicative level.

It's a pity. The potential (due to the really tasty food) is great, but currently it seems...