We stayed at Olympic Palladium for 17 days, during July 24 and 2 days of August. I ahev to say that we, me and my wife, have been, overall, well satisfied.||First of all, the stuff is very, very polite, we didn't meet a single impolite person in the hotel's stuff. Special thanks have to go to the hotel manager, Mrs Tatiana, who was very kind, and did everything in her power to solve a problem during the second day of our stay. She succeeded to make us feel grateful towards her. Must have been the best hotel manager I've ever met-at least on of the best. Also Mrs Aggeliki on 4th floor, cleaning lady, is so polite. ||Secondly, the price-value for money. This hotel offered a very nice package for the 17 days of our stay, much better or better than many other similar places in Rethymno. ||The hotel is at a very convenient location. Not beachfront, as you may know when you booked, but other than that (and of course the money you save for same quality-or worse, beachfront), the location is just GREAT. Near just EVERYTHING in Rethymno, in walking distance. I have to say, Rethymno has many, many AMAZING bakeries, so try them out. One of them is "Chamogiorgakis" which is 1 minute walk from the hotel, try it out. Others are "Nyktaris", "Rustico", "Savoidakis". Ask about. ||Breakfast has been satisfying for a 3 star hotel. Not astonishing, but well enough for a 3 star. And, with some variety of eggs, which is a big plus for a 3 star. ||The mattress, and the bed, has been astonishing, I have to say that. Must have been,if not king size, most probably queen size bed, really enjoyed it, and the matress was great. However, the pillows were inadequate. Didn't find even one to be enough comfortable. Perhaps if I had asked, the stuff could provide me with some alternative, however I didn't ask. Nevertheless I didn't ask, but the basic pillows were below basis.||Also, I have not been very satisfied from the soundproof quality of the walls between the rooms unfortunately... However perhaps it's just me for this, because it was high season, so many people around, OK, but I still believe things could be better for that matter. However I don't necessarily consider it a big problem. Also the stuff were very quick to assist us when we asked them to speak to other customers who were... loud, let's say at 1 or 3 am.||Hotel has a nice view, and many rooms do provide some sea-view. I have to mention the gym, which was very big for a 3 star. I mean, you know hotels' gyms right? They are not big. This one, was equal to gyms I've seen in 5 stars. I don't mean it's huge, it's not, but for a 3*, is more than great.||Overall, I would recommend this hotel to someone to stay there. We have been pleased, and I have to say that this is more because of Mrs Tatiana...
Read moreWe picked this hotel in Rehtymnon as base for visiting Crete, we are satisfied with the stay even though marvelous Crete would need not just one but a couple of bases at least. Centrally located in Rethymnon, it's easy to reach by car or public transport either from Chania or Heraklion, parking isn't a issue even on peak season but, unfortunately the hotel doesn't have a dedicated parking. The lobby is an open space shared with the bar and the dining room, the free wi-fi can be used only in the lobby that luckily we never found overcrowded, the signal is strong enough to let you browse sitting outside the hotel. Staff was very friendly and helpful, since we arrived pretty late they prepared a cold but tasty dinner in our room. On departure day, we could store our luggage and have a shower in a dedicated room downstairs. Rooms aren't huge but nicely decorated, the bathroom was also nice even though our bathtub was fitted with the infamous curtain, the balcony had a couple of chairs to chill a bit after an intense day enjoying the wonderful Cretan beaches. The breakfast and dinner buffet was ok, enough choices for every taste, maybe a little too repetitive. Being in the center of a nice village may help after a full day driving on the bumpy roads of Crete, there are plenty of nice shops and restaurants to visit. If you don't have a car or don't feel like driving for a day, you can check Rethymnon beach, it's an ordinary beach and beds&umbrella costs 10 euros instead of 5 in much more beautiful spots...
Read moreLocation..... location..... location is perfect !!!! Right near the city center.
The air conditioner in the building was not working and it was MISERABLE in the rooms. The staff had electricians come work on the problem but it couldn't be fixed. When asked for a fan to at least have some sort of ventilation they didn't have any.
Hotel needs an overall make over in the off season. The bathroom in 412 smelled old, the shower curtains needed to be changed and cleaned (bottom was filthy), it says what all comes with the room but more than 1/4 of the items are obsolete (complimentary water, etc). The sad part is I paid for 2 rooms with no type of compensation for the poor stay.
This hotel is reliable, great staff, it's near the center, customer service is phenomenal (younger gentlemen who works the 3-11 shift he also makes good drinks) Shower was decent. Bed was super comfortable.
The balcony sea view was decent from the 4th floor. The balcony is way smaller on the Sea view side.
I didn't like how small the tv was (17-20"), not a smart tv (didn't understand the tv but I found soccer so I was ok), you can't control the AC/heat.
This hotel has the potential to be phenomenal but I think over time it fell off. The manager is a sweetheart and means well but limited to what she can do.
I would book here again during the winter months and go in with no expectations. If you need a bed for the evening for a good price this...
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