Chaayos Cafe at HSR Layout — Restaurant in Bengaluru

Review of Chaayos Cafe:

I recently visited Chaayos Cafe and had an unfortunate experience with the counter manager named Gagan. While the ambiance and food quality at Chaayos are generally pleasant, the encounter with Gagan left a bitter taste in my mouth.

Firstly, Gagan's attitude was extremely rude from the moment I placed my order. He seemed disinterested and unprofessional, which was not the warm and welcoming customer service I expected. It appeared as if he had no interest in ensuring a positive experience for the customers.

To make matters worse, Gagan misunderstood my order and served the wrong food. When I politely pointed out the mistake and requested a correction, he responded with an unapologetic and dismissive tone. It was evident that he lacked basic communication skills and did not know how to handle customer concerns.

After some convincing, Gagan finally agreed to change the order. However, when the new order was ready, he carelessly brought it to my table and unceremoniously threw it on the plate without even asking for permission. This lack of manners and disregard for customer satisfaction is simply unacceptable in a service-oriented industry like cafes.

To add insult to injury, Gagan left the replacement for the mistaken order on the table without any acknowledgment or apology for his mistakes. It was clear that he was not willing to take responsibility for his errors or make any effort to rectify the situation.

As a result of this unpleasant encounter with Gagan, I have decided that I will never visit this particular Chaayos location again until he is no longer employed there. Such behavior from a counter manager reflects poorly on the entire establishment and ruins what could have been an enjoyable experience.

I hope that the management of Chaayos takes this review seriously and addresses the issue of Gagan's behavior promptly. Until then, I would caution others against visiting this particular location unless they want to risk having a similar...

Went here for breakfast today with my colleagues and had a wholesome breakfast. The meri wali chai is I think the best option as it caters to your personal preference. I also took a sip of the Shahi chai with fry fruits from my friend’s cup but wasn’t that big of a fan. I would still prefer the Kadak chai with ginger anytime (my personal favourite). The ice tea was good too.

Coming to the food, I tried the keema bun Maska which is quite good as the texture of the keema was going well with the bun and the spices were well balanced. I tried a byte of both the Kasundi Paneer Sandwich and Sicilian Chicken sandwich and found them extremely tasty. Specially the kasundi paneer sandwich as the mustard sauce with the paneer chunks made the sandwich really interesting. Then we friends also shared the Paneer and chicken loaded open Parathas which was totally irresistible by the looks of it.

At the very end we finished our breakfast (which actually became more of a brunch) with another cup of hot ginger strong tea from meri wali chai section and bun Maska. What amazed me was the usage of a sesame bun and they heated the bun after spreading the butter which didn’t give me the actual feel of bun muska.. my only feedback to Chaayos would be to work on their bun muska where there is no need of using the sesame seeds, they can use normal fluffy bun and toast it before spreading the butter, this way we will have great experience of having the Makhan in the right texture rather than the already melted oily version.

I’m going to definitely come back here in the evening to try the pakodas and chaats which are only available in...

Chaayos is a well liked brand across India with multiple outlets They have taken our regular experience of drinking Tea to next level

Modern era Indian tea cafe chain that offers take away, dine in and delivery options of tea and various snacks.

On a gloomy day (drizzling lightly) choose to have a cup of tea along with my friends. The moment we entered the HSR outlet in Bangalore was greeted warmly by the staff .

A lovely cafe offering both outdoor and indoor seating space. we choose to be seated indoors Ample lighting and comfortable seating options .

USP - They have numerous options to customise our tea Cutting Chai, Adrak Chai, Sulemani chai and lot more to choose from Various breakfast options - open tawa parathas, Sandwiches, Kheema pav, Bun maska etc. Staff are polite All safety norms followed (staff wear masks, tables are sanitised, staff if vaccinated)

Loved the Meri wali chai - which can be customised as per your liking. Sandwiches are impressive with apt filling. Open parathas are delightful Kheema pav adds a native touch to the menu offering.

will be back soon during this rainy season to catch up with friends over a cup of Tea ☕️ and endless .. ..

Tea -5/5 Varieties , customisation , quality of tea is Topnotch Food -5/5 Loved the delicious snacks and breakfast options VFM -5/5 They make sure you have a wonderful experience out there Be there to experience it Quality n quantiles are apt . For me on the whole to sum up Chaayos is a upscale place serving great variety of tea ☕️ Would I choose to...