HP World - HSR Layout — Local services in Bengaluru

In short, their service guys are scamsters! I had gone there to get my HP laptop checked because I couldn't get in touch with my friends recommended provider on time.

What a perennial waste of time, effort and money it turned out to be. Firstly, these guys will randomly talk among themselves and seemed like no one has any clue when I brought my laptop in.

In hindsight, probably they do it deliberately! Because next thing I knew, they asked me to keep the laptop with them and told me they'd call me to check the issue.

After 3hrs, I get a call stating that SSD has an issue which would cost me 5.7k, but to add cream to that they claim that the ram shorted while they were checking (which ideally it shouldn't, I've seen my laptop serviced enough times) which would set me back by another 4k.

So according to them I'd have to shell out 10k for a basic start problem which I knew was absolutely BS! They had tried the same thing with my wife once, and this seemed too big a coincidence to happen again.

I ended up announcing suddenly to their center to claim back my laptop, and warned them that I'd be getting it checked via a third party to see if it had been mismanaged.

Behold, they then take 10-15 mins returning my laptop in the same condition(which again is suspicious)

They charged me 350 simply because they touched it, but not only that they didn't let me keep the copy of the service record and only take pics. The guy who was handling the request was borderline aggressive when I told him he can't do that ( so much brownie points for customer service, wowww!)

Eventually got my friends recommended usual guy to come in and check it, turns out it was only a carbon deposit issue on my ram for which he charged my 500 bucks only.

So yes, I went from 10k hard to salvage laptop to 500 bucks to get a simple clean and manage my laptop back to its prime.

So there you go, don't trust them don't even approach them unless you wish to lose money because they feel they can openly fool and...

I had an amazing experience at HP World in HSR Layout! The showroom is impeccably organized, clean, and offers a diverse selection of HP laptops tailored to every need, from budget-friendly student models to high-performance business laptops.

The staff was courteous, knowledgeable, and went above and beyond to assist me. Special mention to Nawaz, the store manager, who was incredibly helpful. He patiently answered all my questions, provided detailed comparisons of various models, and guided me in choosing the perfect laptop for my requirements.

What truly stood out was their exceptional customer service. They genuinely prioritize helping customers make informed decisions rather than simply focusing on sales. I also appreciated their transparency regarding pricing and ongoing offers. I left the store with an excellent laptop and complete satisfaction.

If you're looking for a hassle-free and trustworthy place to purchase HP laptops in HSR Layout, I highly recommend visiting...

I have given my laptop to increase the ram after reading all the good reviews but it was a total disappointment. First they said that they will order the RAM which will get in 2 days. But even after a week there was no response. I have to follow up them for the same. Once RAM was available i gave them laptop and they Removed old RAM and replaced it with new one instead of just adding a new RAM and said that old RAM has a defect. If there was any such issue it should be checked and informed earlier when i showed them my laptop at first place. No responsibility and lot of miscommunication along with unprofessional behaviour. I will not recommend this place to anyone.

With addition to that i have not been provided with any proper receipt or record of anything. They told me that receipt will be shared through what's app which is bizzare. If there's any small issue may be these guys can do but any major problem. Please don't waste your time...