Pathetic experience ordering food through freshmenu. Customer care won't answer the call. App doesn't confirm order after debiting amt. App help suggests you to reorder in such cases.
When you reorder 2 orders get confirmed. You keep calling them for an hour to cancel one of them. After an hour they call you back to inform delivery location is too far and no riders available.
When you know the location is too far to deliver why do you keep is as serviceable area. You guys are in market for too long and should know how to improve app and customer experience.
I am a very old customer of freshmenu but sorry to say you guys...
Read moreVery disgusting food🤢🤢 I ordered from this restaurant as it was having offer on a food delivery app. Using the offer as a front, these guys have packed and delivered stale noodles. And the delivery app said it's not liable to refund. The restaurant is not taking any responsibility. I am at total loss of money. And didn't get to eat anything either. The absolute worst experience. The smell was so terrible I couldn't even put a spoonful of noodles in my mouth.
I urge everyone to not order from FreshMenu. They have the worst hygiene and zero...
Read moreFor a quick lunch, ordered Mongolian Hot Pot and Basil Lemonade from Fresh Menu. The chilly-bean rice was hot and yum. This was served along with an ultra flavourful accompaniment of zucchini, broccoli, peppers, and mushrooms in a toasted peanut sauce.and was satiating. Basil Lemonade was decent but could do with slightly fresh basil. Tried the Chilly Garlic Potato Shots as an appetizer before the rice bowl. The potato shots had a good chilly-garlic flavour and if you are a potato fun, this will do you some good to beat those...
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