This is specific to the Kalyan nagar branch / Lunch Buffet
Location and Ambience: There is a sign at the entrance for Valet parking, but nobody was around. So, I ended up circling the block for 10-15 minutes to find a spot and walk to the restaurant. When I entered (1.30 pm) it looked empty, and I thought this place was closed. The ambiance was bad - no A/c or ventilation - it was like an oven inside. They can rather bake the pizza at our table. When asked about a/c, the staff shared some lame excuses about cost and contractors, etc. The a/c was compensated by 2 noisy table fans. Initially, I felt like it was some makeshift place.
The food - the so-called buffet is a limited set-course meal - 1 portion of soup, starters, salad, pizza, pasta, and dessert. It is all served at the table. The irony is that when you are a party of 2 or more, the quantity served is actually less than what would been served to a single person, so watch out and ask for it. In my case, we were 2, so I asked for 2 different pizzas. The waiter suggested 1 pizza with half-half combination. And when I asked him why, he said 1 pizza is good for 2. But I demanded for 2 and said if anything was left, I would take it home. He said we could not take the leftovers (pizza) home. I reasoned with him that he would rather throw the remaining slices of pizza into the trash than let me take it home. But rules are rules. Btw the pizzas were stiff and hard!!! I was scared that my tooth fillings would come out and my jaws are still hurting.
I noticed all the folks who chose the buffet were confused about the menu and serving. It would have been simpler and more efficient if the buffet was self-service. In the end, I realized except for the pizza, we were served fewer portions including the dessert. I was in no mood to take this matter with them.
The staff could not handle rush hour - it was total chaos. There were delays or no service at tables and even mix-ups with orders. Their excuse was they did not expect rush hour during weekdays (it was a public holiday).
I was contemplating visiting Indiranagar vs Kalyan nagar and chose this place only because Zomato offers a 20% discount compared to 10% for other outlets. It was a mistake, and it makes sense why it was 20% only for this place.
Overall, for Rs 750, I would rather choose any other buffet restaurant that pampers me with unlimited food...
Read moreMy fiancee had ordered Garlic Bread with Cheese from this restaurant earlier and it was appetizing so, we already had plans of visiting this place someday for Dine-in. We went there on 14th Feb for Dinner. I called the restaurant in the evening to check if they accept reservations but they informed me that they offer only walk-ins.
We reached there around 9:15 PM and the 1st impression which was a disappointment for me was at the entrance. There was no host/ hostess outside or inside to welcome and guide us. However, we approached a waiter to help us in getting a table and luckily there was no waiting time. We ordered our food but honestly the waiting time was more than what we expected. I will give a good compliment to their ambience, staff and the taste of food bcz they deserve it.
We ordered Insalata Mista (Mixed Salad) and Lasagne and both were delicious. Finally, while ordering the dessert, I asked the waiter about the waiting time for each option and went with Cream Caramel bcz he said it will be served in 2-5 mins and the other options will take atleast 10-15 mins. And trust me, we waited for more than 20 mins and then I understood that the delay in serving the order was not bcz of the crowd due to Valentines Day. Moreover, I didn't liked the desert. Finally we got the bill but I felt it was a little overpriced and yes, it's a subjective opinion.
I will rate my experience as follows:
PROS (Advantages) Taste of the food Ambience Staff Politeness Food options
CONS (Disadvantages) No Host/ Hostess at the entrance to guide Waiting time is more Little Overpriced Parking is limited
P.S. I might visit this place couple of months later to try Ravioli and check if there's any improvement on the...
Read morethe service is good and the staff is polite and prompt. BUT the weekend buffet that we took today was a great disappointment and is absolutely a rip off.. the pizza and bruschetta were satisfactory, the nachos okay .. the salads, entrees and items for the buffet were neither Italian nor continental. it was mish-mash that no Italian food chef will be proud of. Sorry, to say so.
The lasagne, served as cubes was very bland and had none of the usual vegetables.. in their entire spread there was NO mushrooms, spinach, eggplant, zucchini which are italian vegetables.. The risotto was over-cooked, full of white sauce with no taste whatsoever.. the pastas were so-so, no flavours of olive oil or cheese.. talking of desserts, this was a major disapointment.. the display was dismal- the fruit tray had more 'plastic'' fruit than real fruit.. something chocolate was there but no real Italian dessert..only three items were offered which were not really much in taste.
i feel the weekend brunch is completely overpriced for Rs.649 plus tax and did NOT( justify value for the money at all . The menu (on the website) and al carte show several Italian specialities but the buffet had none of these specialities and very ordinary items starting from the soup to dessert..only one type of white bread and no crispy rolls or other kinds of bread.
I had eaten in this restaurant some four years ago and the food was delicious but now it is of poor quality made with cheap ingredients..will certainly not...
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