Chaayos Cafe at TDI Mall — Restaurant in Delhi

The worst place to sit around.once i made a complaint about the unprofessional behavior of miss Madhu,she continued acting adamant as she owns the Chayos.even the owner of franchise can’t claim that. Despite spending min. 500 for days,i recieved worst customer service because in india ,staff is not professionally trained enough to deal well with customers and this behavior is perpetuated becuase no action is taken against such rude and unprofessional staff. When i recieved a call back from Chayos customer service regarding the poor behavior of a staff,the lady said they have multiple charging points,the charging point outside was non working even when miss Madhu put a pen into the socket,when i asked her to put this inside,she outrightly said NO as in previous case,i am going to write about this,till chayos and its all businesses becomes a zero(every action has a consequence)and will show how a rude and uncustomer friendly behaviour should not be the way,Chayos,grow up baby and hire some educated and...

The present crew is non customer friendly. Even after coming for three years to this place,When i ask for putting my phone on charging as they have only one charging point available outside,staff named "Madhu" outrightly denied it,why any one would come and spend whooping fair sum for tea if they cant help customer with charging their phones.Pathetic service.This feedback is to be taken in sincere terms as i am a very old customer and live outside of india and whenevr i visit the place,i visit chayos...Either increase the number of charging points outside or Ask miss Madhu to be more customer friendly next time.Otherwise chayos will not only loose one loyal customer but also many in tendem if same services...

I ordered 2 desi + Bun Maska and the bun Maska was missing also I ordered desi chai with regular sugar but they sent without sugar also when I asked them they were not ready to resolve the problem they were keep telling me to talk to the Zomato team but at least they should have the decency to support throughout but they didn’t. And when I asked the restaurant that you did not provide the sugar satchet also they said the recipe is changed in regular sugar we don’t provide sugar and all that…you can see in the attached picture they tick on the no sugar and they said it is...