Lavonne Café — Restaurant in Delhi

I had the misfortune of dining at this abysmal excuse for a restaurant, and let me tell you, it was an experience I wouldn't wish upon my worst enemy. To begin with, the location is an absolute nightmare, tucked away in the depths of oblivion with no parking in sight. After circling like a vulture for a solid 20 minutes, I finally managed to find a spot that wasn't in the next county.

Upon entering, I was greeted with the delightful sight of absolutely no one. That's right, no hostess, no greeter, just the eerie silence of abandonment. I stood there like a fool, waiting for someone, anyone, to acknowledge my existence and seat me. Eventually, after what felt like an eternity, a disinterested server grunted in my direction and motioned for me to follow.

Now, brace yourself for the pièce de résistance of this culinary catastrophe: the complete absence of food. Yes, you heard me correctly. Despite enduring the torturous ordeal of finding a parking spot and being begrudgingly seated, I was informed that there was absolutely nothing available to eat. Nothing. Zilch. Nada. And mind you, this was barely 9 PM, not some ungodly hour when one might expect such a travesty.

But wait, it gets better. In a feeble attempt to salvage what little remained of their dignity, the staff offered me some measly discounts as compensation for their unforgivable incompetence. But let's be real here, what good are discounts when there's nothing to even order?

And don't even get me started on the lack of accountability. When I finally mustered the strength to rise from my seat and escape this culinary purgatory, not a single soul bothered to apologize or even acknowledge my existence. The servers, too busy pretending we didn't exist, couldn't be bothered to offer so much as a half-hearted apology.

In all my years of dining out, I have never encountered such a spectacular display of ineptitude. Save yourself the trouble and steer clear of this sorry excuse for a restaurant. Trust me, your taste buds—and your...

As a long-time fan of Lavonne Café in Koramangala, Bangalore, visiting it has always been a highlight of every trip I make to the city. The service, food, and overall vibe have always been exceptional. I still fondly remember an employee named Hope whose customer service was truly top-notch.

Naturally, I was thrilled to hear that Lavonne had opened a branch in Delhi. On June 10th, I excitedly brought along a friend, telling her all about the amazing food and experience I’ve always had at Lavonne. Despite my tight work schedule, I managed to reach the Delhi outlet at 10:31 PM, just a minute past their closing time of 10:30 PM.

To my utter disappointment, the staff refused to serve anything, not even a pastry that was visibly lying on the shelf. I even offered to pay in cash, simply because it was my last night in Delhi and I had looked forward to this meal all day. Sadly, the response was cold and unaccommodating. My friend and I were both left extremely let down, especially after all the hype I had built up.

This experience was a stark contrast to the warmth and hospitality of the Bangalore outlet. I genuinely hope Mr. Vinesh Johnny, the founder of Lavonne, looks into this matter. Customer experience has always been a defining feature of the brand and I hope the Delhi team is reminded of that.

As of now, I won’t be returning to Lavonne Delhi and it’s disheartening to say that about a place...

Food 5/5 I loooooved the food!! Best sourdough chicken sandwich ever!! But, the carbonara was not up to the mark, pasta was not al dente and the sauce lacked seasoning. Although the sauce was really well emulsified but lacked the oomph! Desserts as usual were stars of the show!!!

Service 2/5 Although it's a new place I understand, the service was a fair let down. The prices are almost as equal to a high end 5 star, so a good service is a basic expectation otherwise the prices would be difficult to justify. One humble suggestion for the team would be to be a little present and look out for eye contact with the guests. I had to wait approx 5 mins to lock eye contact with someone to just get some water, even though when they were mostly walking around idle. Even the chefs in the kitchen made more eye contact than the service staff on the floor.

Atmosphere 4/5 It's a beautiful cafe. Even better than the Indiranagar one. I am in love with the croissant chandeliers 😍 I took away one star because, the men's restroom although so beautiful and aesthetic was sadly disgusting in terms of hygiene. So bad that I returned to my table without using it. (FYI, the cleaning chart behind the door was empty)

All in all a fine experience!! I will return someday and even if then service wouldn't have improved it'll always be a take-away affair with...