Royal Punjab — Restaurant in Delhi

I visited here first on new year, 1st January exactly an year back. And after that twice more on different occasions. It's got a bright signboard and good floor area so hard to miss it inspite of many eateries in the vicinity. Inside, it's got a dimly lit ambience which feels great. The tables are well spread. The staff is courteous and humble. They suggest us well what was hit selling for them and what should we option for according to our mood and taste. Once you order, food comes pretty quickly. So the service is fast. Presentation is good but nothing to rave about. Taste is really good and the serving per plate is good enough. You order 2-3 dishes and naans and rice for a group of 4; that should suffice I believe. Starters are also delicious os the place. Pricing is little bit on the costlier side but you also get a slightly premium service and dine out compared to most other places...

Bill H002491, Order placed at 8.20PM, Delivery guy delivering order at 10.05PM. Worst service, cold food, irresponsible reception guy, doesn't have courtesy to talk to customer, not accepting his mistake. The address has a billing error even when they have delivered to new address twice before.

What kind of service is this? If you do not have delivery guy, go tie up with Swiggy/Zomato.

How do u expect us to eat a non veg order 90 minutes late?

And then the reception person falsely bides time, bas 15 minute mein aa rha h, nonsense!

Improve your service, you lost a dine-in customer, and ofcourse Will not recommend this restaurant...

Food quality and taste both are outstanding.... Service is poor, One item was wrongly billed and I paid the amount and all of a sudden I noticed that the item paid by me was not consumed,so the front desk guy modified the bill and return the excess amount paid by me and also when I requested for a container from the waiter to pack the left over food, he denied and gave me polythene which was little wiered for me but the owner took the stand and ensure the same... He was really humble and nice.... Overall the place is nice for a family dinner...