We visited the place because the restaurant was advertising they offer the most authentic american pizzas.
We asked for Chicago Deep Dish, the original flavor with Marinara Sauce and Cheese. Our server kept saying only one thing that because we are coming for the first time, we should eat the one with Indi Makhani and Tandoori Sauce.
The person was adamant that the original ones were very bland , and it took 45 minutes to cook a chicago deep dish, so rather order some other pizza. Never have i ever had such an experience with service staff who just stays adamant rather than listening to the customer.
So after a lot of one on one talk with the server, we finally ended up ordering the thin crust with Tandoori sauce. The one suggested by them.
They also said that because we are four people, we should order only one pizza and one garlic bread.
Now comes the order, the Thin Crust Pizza with Tandoori Sauce was pathetic at best. No taste. Indianized version of pizza. It was not only an insult to the pizza but also an insult to the indian food. Not everything needs to be indianized.
The pizza and garlic bread were not sufficient for us, and after the pathetic experience, we decided to leave and not order anything more.
This is a suggestion to the management and the service staff, if you are advertising the authentic pizzas, then do not advise people on buying the indian pizza. If you yourself do such a thing, how will people come to know about the original taste of the american pizza. Listen to the customer.
The service staff needs serious training regarding how to handle customers and advise them. If the customer is saying they want to try the original style, why would you go advice to have the Indi style.
P.S. The pizzas and garlic bread were baked well, so kudos to the cooks. The issue is with the service staff.
I am now hesitant to visit again or suggest the place to someone else because of this experience.
Food - 3/10 Service- 0/10 Ambiance - 6/10 Overall...
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