Frost Bakery — Restaurant in Hyderabad

The worst service and rude behaviour... I ordered a cake 24hrs before i.e. 7'o clock in evening and told them I'll be taking next evening 7'o clock, they said it'll be ready.I've went at 8:45pm still it was not ready and says that asked to wait for 10mts even its not ready. After an argument they prepared and gave it to me it has no cooling and no taste not even a mild sweet I called and said that it was not at all good and they were saying you should have waited for an another half an hour it.. I just wondered... What time told them that I'll take delivery they have not kept their promise and after noon I called them no body answered the call and harshly says that it's my mistake to come at that time and I asked I told i'll come at 7'o clock but went at 1:45 late till that time it was not ready and arguing with me.... The worst service.... Not worthy for the money. Better they should learn...

I don’t generally write reviews but I’m writing now as soon my family tasted the cake. I ordered 1kg Biscoff cake(1500/-) on Zomato from the USA for my brother’s birthday and the cake came smashed. The delivery guy mentioned that the box was so leaky and he had to clean it before he handed it over. I thought it could be because of the hot weather. But, later I got a message from my brother “please don’t mind but the cake tastes awful and it’s spoiled for sure”. He literally had to threw away the whole cake.

I mean I saw reviews before ordering and they were mixed and old. Thought they would have improved their quality or packaging. I’m just seeing google reviews and the owner is literally ignoring the negative comments. Please take this as an action or a feedback to make your business better. It’s for your own good. We’ll just loose money but you will lose your...

I came to know about frost bakers from family friend and i ordered my first cake from juhi for my son's promotion and it was customized cake and they made it much much better than my expectations and after that be it any occassion without juhi's cake our celebrations are incomplete....give her any design and result is always beyond your expectations.....keep up the good work and good luck i recommend frost bakery to all my...