McDonald's — Restaurant in Jaipur Municipal Corporation

The google says Mc Donald’s C scheme is opened till 1 at midnight, however, the outlet staff stated it’s closed. Then I see huge crowd of Swiggy and Zomato riders picking up the order so I requested the staff to place an order for my pregnant wife, I was denied politely stating they are only taking Zomato orders. So, I did place an order through Zomato as that was the only option I had. I told them that as advised I have placed an order through Zomato. Secondly, I requested them to put Lettus in my fish burger, as my wife always prefers it with it. Everywhere (all outlets in Jaipur, Delhi and Gurgaon) we go, we eat fish burger with lettus, nowhere, we have been denied for it. I even mentioned that I can pay extra for the same but Avinash the RM denied saying they do not customise at McD. I requested them saying I have a dear friend working as RM in Mc D Cyber hub, and that I understand McD never says no to their customers for silly things, I can even pay extra. But the gentleman stood on his worlds and mentioned that they have strict instructions from their senior management. I said okay no problem as I couldn’t debate any further. It was really very disturbing and disappointing to hear a NO from my favourite food chain. When I told this to my wife who was sitting in the car, she got even more disturbed and asked me to leave. But I thought while I was waiting my Zomato rider to arrive at the location I should share it in google because it is important for a feedback to float through. I don’t want others to suffer...

I had a totally disappointing experience during my recent visit with my family. We placed an order worth approximately ₹1200. When I went to the counter to make the payment, there was no staff member present. I waited for about 15 minutes before a female attendant finally arrived. I paid in cash, and she then proceeded to replace our order.

After that, another 10 minutes passed with no update on our food. My sister approached the counter to ask why it was taking so long. Instead of providing a proper response, the attendant replied, "Time toh lagega." When my sister suggested that we could take the order ourselves if it's ready, the attendant responded in a rude and argumentative tone, saying, "You can't speak to me like this."

I was shocked by her behavior and chose to stay quiet to avoid further conflict. She then went inside and seemed to say something to the kitchen staff. From their body language and delay, it became clear to us that they were now intentionally delaying our order, possibly out of spite.

What was supposed to be a simple and enjoyable family outing turned into a frustrating and unpleasant experience. The staff were unprofessional and argumentative, and it felt like we were being mistreated despite being paying customers.

I understand that everyone is doing their job, but we too value our time. It’s important to treat customers with respect and kindness. If you’re serving people, please do it...

Worst place one can ever visit, nothing was hot at the time when i took my order, no waiter to serve, no manager to listen, no cash counter to run properly, no staff to complain about anything. I placed the order vis scan code placed on the table, there after i had to argue them for 40 mins to take my order from the Counter, they were all busy in packing the items for take away no one was looking interested to serve to the customer physically present in the restaurant, after 40 mins i took my order then came and sat on a table, to start eating, but the burger, french fries all were so very cold, as if they are serving the things which were made 24 hours before they served it to me, I was left with no choice then to half eat and half through my order as no one was listening to me, totally disappointed with the service they are providing to the customers after corona period, they just care about the money and table code system is also started just to trap the customers so that they don't ran away while waiting so much for their orders, will never visit this place, it's better to go to burger farm which is providing much better...