Domino's Pizza | Vidyaratna Nagar, Manipal — Restaurant in Karnataka

Review for Domino’s PREMIER ENCLAVE GROUND FLOOR, near Syndicate Circle, Vidyaratna Nagar, Manipal,

This branch of Domino’s has shown the worst possible standard of service I have ever experienced. I placed an order more than 90 minutes ago — not only was the food never delivered, but the staff refused to answer calls, blocked communication, and blatantly ignored my grievance.

This is not just “bad service.” This is fraudulent, unethical, and a direct violation of consumer rights. Taking money and not delivering the product is nothing short of cheating. Under the Consumer Protection Act, 2019, this is a punishable offense, and I am fully prepared to escalate this to the District Consumer Court if an immediate refund is not processed.

Domino’s corporate team should take serious note:

Immediate refund must be initiated without delay.

Strict action must be taken against the Manipal outlet for such disgraceful behavior.

I strongly advise customers: Do NOT order from Domino’s Manipal. They are unreliable, unprofessional, and operate with zero accountability. Trusting them means risking your money and your time.

A brand like Domino’s surviving on such deceptive practices is appalling. This review is not just feedback—it is a warning. Unless my refund is processed at once, I will ensure this issue is pursued legally and made public so that no other customer is harassed...

We had ordered paneer stuffed garlic bread and it hardly had more than two tiny pieces of paneer,though we didn't wanted to argue we just went to the reception to just give a feedback,when asked for the manager the reception lady walked away in such a attitude as if she knew nothing is gonna come out of the discussion(as if many have complained in the past and they knew nothing is gonna change) then comes the manager with an I don't care wala attitude, he was not even ready to accept the review,cmon dude we are not asking for a refund we are asking you to just take the review positively,if u cannot even take a review from a customer you don't even deserve to be a customer facing manager,even the pizza delivery guys have a better attitude, also I was suprised by the store guys response (dont want to address him as a manager as he 🤡 doesn't deserves it) you should have told it before eating it " are yede khane se pehle kaun garlic bread ko pura kholke dekhega kya ki stuffing kitna hai aur paneer ke tukde kitne hai " overall even the other pizzas were tasteless ,never had such a pathetic experience in another other dominoz pizza outlet...

Date : 19th April Order...

Arrogant Delivery man (from Domino's not from Swiggy) asked my wife (she had ordered through Swiggy App) to come to the Entrance Gate (not even near the lift) to collect the Delivery !!! Obviously I had to go down to find the reason for this arrogance and sudden denial to deliver at the door. My wife had ordered almost the same items last week and it was delivered at the door !!! He didnt explain nor could show the policy when requested. Instead called someone who was supporting the Delivery guy as well !!! Has informed the gentleman that we are going to share this information with all Domino's fans and with Domino's India !! Waited for some time and checked with wife whether she have received any call Vidyaratna Nagar branch !!! But no one contacted which proved that no one cares about customer experience. Be it be...just sharing our personal experience !!! Additionally....by the time we brought the food upstairs it was no more crispy or hot !!! Bad...