Had a terrible experience here. The restaurant follows a code-based ordering system instead of taking names of dishes. Because of this, veg and non-veg items got mixed up, and some of my vegetarian friends were accidentally served chicken. When we pointed it out, the staff refused to take responsibility and blamed us instead of apologizing.
The food made one of my friends and me feel sick, and he even vomited after reaching home.
Also, the sizzler was served on a hot metal plate, and we were not even aware of it , and we ended up burning our fingers. The staff mentioned it after two of us burnt our fingers. Also it took so long for the food to come and it was average as well.
Careless service, poor hygiene, and no accountability. Never going back. Never recommending it to others as well. Did not live...
Read moreVisited this place and the ambiance was inviting with plenty of games to enjoy. It's a great spot to hang out with friends.
Margherita Pizza: 4/5 - A good choice. Chicken Strips: 3.5/5 - Pretty decent. Pineapple Juice: Unfortunately, it was all foam and lacked the juice. Watermelon: 4/5 - Refreshing. Honey Chilli Potato: 0/5 - A complete letdown. The potatoes seemed caramelized and were so hard they didn't even fall off the plate. Even after two complaints, there was no assistance from the staff.
Overall, while there were hits and misses with the food, the atmosphere and games made it worth the visit. The honey chilli potato needs urgent...
Read moreVery disappointing experience. We visited Zen Cafe after reading positive reviews, but it turned out to be the worst decision. The food was average in taste, and the prices were quite high. The service was extremely poor — we had to wait exactly 1 hour to get our food, while others who came after us were served earlier. The staff said there was only one chef, but that doesn’t justify the delay or the unfair service. No proper apology or discount was offered for the long wait. This was the first cafe where we experienced such a delay. Overall, a bad experience — would not...
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