Apna Dhaba — Restaurant in Kolkata

Pure Veg Dhaba cum Restaurant, with reasonably good priced food, they offer good taste along with desi flavours. It has air conditioned seating on the 1st floor, however not very spacious..and if 1 or 2 groups are seated they need to be well behaved, if they start talking loudly its really disturbing for others seated (we felt that). Also we had Naan, Kulcha, Dal Tadka, Malai Kofta, Veg Pulao, Papad. Only thing which went wrong was in a dhaba/restaurant when we eat we generally want some achaar as it goes along well with the food, however when we asked for some we were not offered saying that achaar has finished. However while billing we had to inform the owner who was seated downstairs he said it is available, they have stock, however the staff was reluctant to come down and take the pain to open the achaar jar. Also only 1 staff was working on 6-7 table which isn’t fair, as we had to wait a long...

I visited this restaurant Yesterday and unfortunately had a very disappointing experience. The glass served with was not properly washed — there were visible tea stains at the bottom, which was very unhygienic. I even took a photo as proof.

When I raised this issue, instead of addressing it properly, the person at the counter (owner/manager, not sure of his role) did not take my concern seriously. At the time of payment, they also stopped me from using the displayed QR code and insisted on scanning another QR from a phone, which felt unprofessional and suspicious.

Basic hygiene and customer service are the least expectations when dining out, but sadly, this place failed on both. I hope the management takes this feedback seriously and improves their standards. And never recommend any one to visit this resturant they also have...

Finally, visited the most sought after restaurant catering North Indian delicacies online via aggregator apps.

Items of tandoor are well cooked and too soft. I liked the true flavours of its seasonal served items and also tender quality of paneer. Tandoori rotis are better in comparison to other restaurants falling under this cost.

Kadai Paneer, Veg Do Pyaza and Dal Makhani are amongst the most ordered favourite items here.

Proper hygiene is maintained though the place looks really messy. They should further improvise on littering inside the place and...