I've been to Balwan Singh Dhaba multiple times, and unfortunately, my experience has been getting worse each time. Initially, this was my favorite place, but now I’ve decided I’ll never go back. I’m specifically talking about the AC seating on the top floor. The service there is extremely poor and slow. They often ignore customers, and at times, there’s only one or two waiters serving the entire floor. The waiters display a lot of attitude and don’t seem interested in serving you. There's no sense of hospitality, which makes the experience even more frustrating.

As for the food, it has become very inconsistent. I like the Dal Tarka very much, but I don't get the same taste every time. Out of the multiple times I’ve been there, I’ve only experienced good taste twice. If you visit five to seven times, you might get good food once. This inconsistency has been really disappointing. Earlier, this was my go-to spot, but I don’t understand why they’ve let their service quality drop so drastically.

Update: If you’re planning to sit upstairs in the AC section, be prepared for some really bad service. There’s also a strange smell in the AC area, which adds to the discomfort. I’ve heard that if you sit downstairs, where there's no AC, the service is much faster and the prices are lower too. But upstairs, they operate with a different kitchen, and the experience is far from pleasant. They often refuse to serve regular chapatis and instead insist on giving you Tandoori Roti, which isn’t that good.

Latest Update: The last time we visited, we were treated very rudely by the staff. We had brought some special guests, and the poor service was embarrassing. We complained to the owner and walked out without even eating. This experience sealed the deal for me—I've decided I’ll never go back to this place again. If you’re considering dining here, especially in the AC section, you might want to think.