The Modern Restaurants — Restaurant in Madurai

To the Restaurant Owner, We visited your restaurant for breakfast yesterday on our way back from Madurai, and I felt it necessary to bring a few concerning issues to our attention, as we were unable to find any responsible manager or staff member to report this to at the time. Upon entering, we noticed several tables uncleared and had to seat ourselves at one of them, expecting someone to clean it shortly. Unfortunately, despite waiting for over 25 minutes and informing multiple staff members particularly the women moving around the dining area the table remained unattended. Each time we asked, we were told, "It will be done," but no one followed through. The women staff were just moving around with a least bothered attitude, showing no sense of of responsibility. In contrast, the male staff members attending to the next two sections were assisting customers, and we noticed that guests who arrived after us were served their food well before us. When we attempted to place an order, a female staff member told us, without even looking in our direction, “The captain will come, sir. We have only one captain.” Her attitude was dismissive and unprofessional. After multiple follow ups, another lady finally came to take our order, but even then, about 10 minutes later, a different staff member approached us and asked us to repeat our entire order again. This cycle repeated several times. Each time a staff member came to our table, we were asked to confirm or repeat the order. Ultimately, it took 30 minutes to serve a dosa, The tea that was finally served was no better than hot water with sugar completely lacking in taste or quality. I generally avoid writing negative reviews, but the repeated carelessness, and lack of basic courtesy from the staff left us no choice. It was a deeply...

There were huge name for this place... There were positive reports earlier... With great eagarness I visited this place... I reached there at the peak time....

I had to wait forawhile a there were no enough tables to sit down.. The counter staff did not issue tokens... Somehow after sometime got the table... One Veg Meals costed Rs 94....

Got the table.. Routine spread.. Rice.. Three varieties of side items Koottu, poriyal, and avial.... No payasam was there.. Instead there was one scoop of sweet Pongal was there... When I tasted Sambhar with rice, I was disappointed to note rice was not boiled.. It was so dry... Almost half boiled... Even the fellow diners taking lunch in my table were repenting themselves...

The poriyals and koottu was routine.. Felt as if made in a hurried manner...

There was vathakulambu.. Not impressed.... Rasam was ok... As I was not satisfied with the quality I did feel to eat...

Buttermilk was ok..

Overall just OK experience.... I consider this as overhyped place.. May be...

Then modern but one of the ancient restaurants now in Madurai. Location is a plus for temple-goers, tourists and jewelery shoppers.

Once famous for "deluxe meals" where a riot of accompaniments were served in small cups, tucked in a large plate.

Visited recently for a quick dinner, also called as "tiffin" in local parlance. Poori and chilli parotta were decent however fried rice was a let down. Probably the left over food from lunch was tossed in oil and served.

I would recommend this place only for south Indian dishes with chutney and sambar. Nothing fancy about the ambience either.

Parcel billing is separate and takes a while during peak hours.

PS: on keen observance, almost all staff are aged above 45 and mostly local folks. Kudos to the management for retaining them and supporting...