Merwans Cake Shop — Restaurant in Mira-Bhayander

I recently visited Merwans Cake Shop in Mira Road and was disappointed with their service. I had requested a custom order cake for my friend's birthday a day prior to the event, but unfortunately, the staff informed me that they couldn't fulfill my request due to their policy of requiring a 3-day notice for custom orders.

I was surprised and disappointed as I had heard good things about Merwans Cake Shop and was hoping they would be able to accommodate my request. However, the staff was inflexible and unhelpful, leaving me with no other option but to look for alternatives.

It's disappointing that Merwans Cake Shop could not meet my expectations, especially since other cake shops nearby were able to fulfill similar orders on short notice. I hope they reconsider their policy and become more flexible in accommodating their customers' needs in the future.

Overall, I would not recommend Merwans Cake Shop for those looking for custom order cakes on...

Yesterday on 13th september 2022, I bought a cake from Merwans cake shop at Miraroad Sheetal Nagar and paid for it, then I asked the shopkeeper for just 1 small candle (which is given free / complimentary in all cake shops including Merwans also) and he told me that you will not get a candle for free. You have to buy it, even after I requested him again he was not ready to give me the candle, so I told him that if Mervans is a brand and therefore all their shops should have the same service and rules. Still he not gave me the candle for free at all. After that, I took the cake and came home and after eating it, I noticed that the cake was completely stale. finally I put that cake in dustbin.

The fact is Merwans service is very bad service, they sell also stale food to avoid loss of company or Franchise. Also, the company or franchise owner also sells free/complimentary products to customers to increase...

I request you all to visit personally and collect the order.. I have noticed when ever you order through any delivery partners they give you the items which are left over of yesterday to clear the stock so that they make money out of it rather then wasting .. Means if customer complains they will replace but if not then their mission is completed.. By looking at the rolls & patice you get a slight idea wether it is fresh or no..Twice I have been to take parcel and I have seen people coming back complaining .. Owner is least botherd saying Kharab hua tho mai kya kar sakta hu .. When you question the staff he comes and covers them .. Merwans is a good brand no doubt everything is good.. But this practice of miraroad outlet is harmful for customers when you order. Going there and taking...