cannot stress enough how disappointing and frankly disgusting my experience was at this establishment. From the beginning, the service was incredibly slow and late. However, the major issues were with the food and the bill. Unhygienic Food: The naan we ordered arrived with a hair baked into it. This is completely unacceptable and a serious hygiene failure. Foreign Objects in Dessert: When we ordered an ice cream scoop, it was served with pieces of the box/container mixed into it. Another major hygiene and quality control failure. Blatant Overcharging: A cold drink that costs approximately \text{Rs. }40 was charged at a ridiculous \text{Rs. }70. Furthermore, they applied CGST and SGST separately after inflating the price, making the bill completely dishonest. We left feeling sickened by the unhygienic food and ripped off by the dishonest pricing. Avoid this place if you value hygiene, fair pricing, and timely service. A truly...
Read moreIn 2022, I used to order from this restaurant regularly via zomato, bcz of their good services and other offers. It was one of my top 5 favorite restaurants. And now, in 2023, I have been ordering via swiggy, where the prices of most items are higher than other online platforms and in-restaurant menu, the quality of service has gone down from 100 to 10:- they are delivering wrong orders, the food was completely burnt in one order, in another order the food was undercooked. And as we all know the pathetic swiggy customer care, I never got any satisfactory resolutions or refunds for raising complaints. I am almost close to blacklisting the restaurant. I hope the restaurant owner takes a note that the inefficiency of the staff is downgrading the restaurant's image and they are losing their loyal customers, which will impact their...
Read moreVisited Ashraya post renovation. Had a terrible experience. I was very happy looking at the Menu because they have included European and Chineese in the new menu. Unfortunately nothing was available. Service was slow.
3 stars only to the hardworking service staff - I could spot only 2 - they were juggling between tables. Minus two stars for food quality.
Customers waiting for next table were also waiting inside the restaurant which caused a lot crowding. Absolute 0 crowd management.
The interior and seating arrangement is much better and comfortable than before now but the experience is poor.
Last but not the least souf ( fennel seeds ) were soggy...
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