Behrouz Biryani Gokul Dham — Restaurant in Mumbai

I ordered a Zaikedar Paneer Dum Biryani from the Goregaon East branch and guess what I got? Chicken. Like seriously? Serving non-veg instead of veg is disgusting enough, but during Ganesh Chaturthi season it feels even worse. Absolute disregard for people’s beliefs.

And this isn’t even the first time this branch has messed up. I checked old reviews and people have literally found used earbuds in their biryani. That’s not just bad service, that’s a full on health hazard.

Honestly, this is one of the most revolting experiences I’ve had with food delivery. If they can’t even respect basic hygiene or the difference between veg and non-veg, they shouldn’t be allowed to run this outlet. The management here is beyond careless, it’s just disgusting. I’m never ordering from them again and I’d strongly suggest nobody else...

They will cancel the order without any consideration of the fact that you are waiting for it. I was caught up at work which is why I could not answer. Later saw four missed calls. As soon as I could I called back… but the number was weird, I could only hear bad line. I called the Behrouz number from Google and they told be because the delivery guy could not reach me, he has cancelled the order. I should have considered ordering over Zomato, who would have used their logic and delivered the parcel to the security guy instead of cancelling the order knowing it was a big order for a...

I am writing to bring to your attention a concerning incident that occurred during my recent order from your Behrouz Biriyani,Goregoan EastOn [11-04-2024], I ordered [ chicken biryani combo] from your restaurant for home delivery. Unfortunately, upon opening the packaging, I discovered an unexpected and deeply troubling item in my food—a small earbud. This discovery was not only shocking but also extremely...