Food Court Oberoi Mall — Restaurant in Mumbai

⭐⭐⭐☆☆ (3 stars)

Mixed Experience – Needs Better Food Handling and Staff Training

Visited the Oberoi Mall food court recently and had a mixed experience. The place offers a wide variety of food options—from popular chains like Sbarro, KFC, McDonald's, to regional and dessert counters. The food court is spacious, well-lit, and air-conditioned, with ample seating space even during weekends.

However, the quality of service differs greatly from outlet to outlet. Some stalls are quick and courteous, while others show serious lapses in order accuracy and staff behavior.

At Sbarro Pizza, we ordered a veg combo, but were wrongly served a non-veg pizza. As vegetarians, this was unacceptable and shocking. When we pointed out the issue, the staff behaved rudely instead of showing basic courtesy or responsibility. Such incidents are a serious concern, especially in a multicultural country like India where food preferences are deeply rooted.

There is no clear supervisor or central complaint system for the food court. Each outlet manages its own issues, which can be frustrating for customers.

Overall: ✔️ Ambience: 4.5/5 ✔️ Cleanliness: 4/5 ✔️ Food variety: 5/5 ❌ Service consistency: 2/5 ❌ Staff attitude (some stalls): 1/5 ❌ Food safety concerns (wrong orders): Serious issue

Recommendation: Oberoi Mall food court has potential but needs better staff training, stronger food safety checks, and a common feedback mechanism for...

The food court at Oberoi Mall in Malad, Mumbai, offers a diverse and satisfying dining experience for shoppers and food enthusiasts alike. Located on the third floor, it features a wide array of eateries catering to various tastes and preferences. From international fast-food chains like Burger King, KFC, and Taco Bell to Indian favorites such as Kailash Parbat and Chaat Bazaar, the options are plentiful. Kailash Parbat is renowned for its chole bhature and chaat items, while Chaat Bazaar offers hygienic versions of street food classics like pav bhaji and pani puri. For those craving Middle Eastern flavors, Maroosh serves delectable shawarmas and rolls. Dessert lovers can indulge in treats from Shahi Durbar, known for its sugar-free kulfis and gulab jamun with rabdi. The food court is spacious with ample seating, and cleanliness is well-maintained by attentive staff. It's a popular spot, especially during weekends and lunch hours, so finding a seat might require a short wait. Overall, the food court at Oberoi Mall provides a convenient and enjoyable dining experience with a variety of options to suit...

If you visit oberoi mall then you should step into the food court to take care of your hunger pangs..You would find brands such as burger king ..McDonalds..KFC.. Wow Momos.Chinese Wok.Burger King etc.Ice cream is available.The tables are regularly sanitized. All precautions are in place. Its mandatory to be fully vaccinated.dont forget to carry your aadhar or pan card n maintain a pdf of your vaccination certificate to enter the mall.Usually a very very busy food court.Earlier you had to struggle for a table. However due to the current restrictions in place the visitor footfall has reduced.Overall its...