Pizza Hut | Chhatrapati Shivaji Domestic Airport, Mumbai — Restaurant in Mumbai

I write this review to spread awareness for consumer rights. I don't live in india and was traveling from Mumbai to another country. I used my international bank card. When you do that anywhere else you can pay after you select the currency of the payment, which by law is a decision the customer has to make. On the other hand a guy who was taking orders here, didn’t let me do it and was pretty sly as he chose the options very quickly and did the transaction before i could even react and then was just very cool about it. Things like this makes it harder for us Indians living abroad believe in the country again. This is a small issue but you get to know lot of the values of people here and how everybody is just ready to scam you. The employee name is Aadil ji, seems like he is the manager here. Good hire pizza hut! Am never coming back to this...

We had no other option, so we decided to eat here. After waiting for 20 minutes, we finally got our food. However, the hygiene standards were extremely poor—tables and chairs looked nice in design but were not cleaned properly. We even spotted a #cockroach under the table.

Unfortunately, the next day, we fell seriously ill with food poisoning. This was a terrible experience. We urge Pizza Hut to prioritize hygiene and thoroughly check their kitchen before serving food...

Very awful service, was told we had To wait 15mins which we didn't mind to do, however it took 30mins and they never called our number out which they wrote on the ticket and told me they would call out. We sat there waiting and waiting and I approached the desk and the gentleman said its been here a while!!! He also forgot my drink and forgot my garlic bread, so went back and had to wait another 10mins for garlic...