SNACK HOUSE CO — Restaurant in Mumbai

Had very bad experience with the staff at Bandra - I bought a cookie pack for toddler after they reassured thrice that it doesnt have sugar (but jaggery). I even informed that I want them to be doubly sure coz this is for toddler (Dr. has refused to give sugar for a year). After a month, when I went to buy another pack, I casually asked this doesnt have sugar right? The same staff (who didnt remember me from my last visit) said it has sugar and none of their cookies has jaggery. This is such a serious violation, specially when someone has informed of their food reservation. It could have been a food allergy case, and these guys would have to shut their store. Till the end, they didnt seem to understand the reason for my concern, and lied that chef has changed now and hence. Really?! The chef changes and he starts putting sugar instead of jaggery, and they come up with this after 10 mins of me complaining! I asked them to connect me with their manager/owner/chef, someone who'll understand the concern better. They refused saying their nos are not reachable (of course!!) Absolute disregard to consumer's health and safety, while claiming to be premium health-catering sweet and savoury. Huge NO...

It's a Snack Paradise, a must visit place to get best chocolates, all day savoury snacks, energy drinks, variety of breads and much more. They offer food gift baskets made to order and also keep selected home made foods.. Thier HUMMUS and Banana Walnut cake 🍰 are my personal favourite.

Owners are extremely humble and welcoming 🙂 I would refer this place to families for whom tasty snacking and appetizers are always...

Nice shop for vegan food items, gourmet snacks and imported foods! Kudos!

One star less in the rating as I want them to be more polite and customer friendly. Sometimes your vibes what you give to the customer matters. One selfless smile and tables turn. You need not expect celebs as your customers all the time and treat everyone with equal...