Domino's Pizza | Baner, Pune — Restaurant in Pune

Exceptional Dining Experience at Domino's Baner, Thanks to Shift Manager Touhid Sheikh

Rating: ⭐⭐⭐⭐⭐ (5/5)

I recently visited the Domino's outlet in Baner with my girlfriend, and I must say that our experience was nothing short of exceptional. Our visit was made truly memorable, thanks to Shift Manager Touhid Sheikh.

Having had some less-than-satisfactory experiences in the past, we approached this visit with a bit of trepidation. However, as soon as we interacted with Mr. Touhid Sheikh at the order counter, our concerns were put to rest. He assured us that all orders were under his supervision that day and that we would receive top-quality service.

We ordered a simple meal of 1 garlic bread and 1 double cheese margherita pizza. The moment our order arrived, we could tell that this was going to be different. The aroma was inviting, the texture was perfect, and the taste was out of this world. The ingredients were artfully arranged, and every bite was a delightful explosion of flavors. I couldn't help but compliment Mr. Touhid Sheikh on the garlic bread, which was by far the tastiest I've ever had.

Mr. Touhid Sheikh modestly replied, "Sir, this is what we serve here. Consistency and excellence are what we are trained for." His pride in the quality of Domino's offerings was evident, and it reflected in every aspect of our meal.

In a world where good customer service can sometimes be hard to come by, Mr. Touhid Sheikh's dedication to ensuring our satisfaction was truly refreshing. It's experiences like this that keep customers coming back.

We left the Baner Domino's with smiles☺️ on our faces and full stomachs, thoroughly impressed by the outstanding service and, of course, the delectable food. We can't wait to return for another memorable meal.

Thank you, Mr. Touhid Sheikh, and the entire team at Domino's Baner, for exceeding our expectations. We highly recommend this branch for anyone seeking a top-notch dining experience.

#Domino'sBaner #ExceptionalService #DeliciousFood...

This is happening for the 2nd time with me. 1st time have already tipped that amount to Dominios but not this time.

I tried paying for this order thru my ICICI Scan & pay option. The moment payment got deducted the employee said “Time out ho gaya hai mat pay karo” I told her that payment is already deducted. She gave me the timeout slip and asked to pay via card or retry the payment. I again paid it thru card and collected the order.

Now comes the best part both the time I was told payment will come back to my account in a day. After 1 day they told me wait for 2 to 3 days. After this they told me to wait for 7 working days after that speak to my manager. Plus whenever I ask to track it everyone has a very common answer our systems are down and I can’t check.

Now I am writing this review on the 11 day of the incident & still there is no revert. The girl who took assured that everything will take care has stopped attending to my calls now. luckily i have taken restaurant number and i can call there.

Question to Domino Is this a common trend now where your guys are looting consumers? I have 2 incidents back to back where I have been looted by you guys.

Edit Date: 16/09/2021 another 3 Days past so total (14days) and still...

Orderd my food at 10:30, received at 12 . GREAT. No issue just 1 hr delay. Tried calling many times during this delay but no response. Later after receiving the coldest pizza it happens to be the one we didnt order. After continuously spamming their phone they had the curiosity to pickup the call. After informing they left our call on hang not talking anything and later refused to pickup our calls. After desperate attempts he picked up our call and tried to negotiate with us like have this pizza for now we will give discount later. Like why should we? This is the service we get after paying 1200rs??? He said that he will provide our pizza . After waiting another 15mins-20mins we called him again to check on our order status and turns out he never placed our order in the first place and was asking our address on some personal number??? I am currently writing this review at 1am still haven’t received my pizza. This has to be the worst experience i have ever faced ordering online. Great...