Subway Aero Mall — Restaurant in Pune

Subway is located in the Aeromall Foodcourt & it's convenient for passengers to grab a bite before or after their flight. The downside is that the staff & manager aren't competent and seem confused about the menu themselves, a printed menu should be provided so that customers can point to what they ordered.

They messed up my order by adding a meal and a separate drink which was Fanta. They gave me a single Coke which lead me to believe they forgot Fanta & initially they even gave it to me. Then the guy at the counter randomly whistles which is not a way to call the customer... They had not billed what I had asked for. Mistake on their part but no apology was made. Anyways i returned the coke & took Fanta which is what I wanted anyways.

Apart from this stupidity, we tried their new Grills menu. One Delhi Tikki and Roast Chicken Melt. Conveniently they didn't even tag the veg and non veg one lol... But the taste was nice. We took crispers in the meal which was roasted potato wedges.

Subway prices have doubled and it doesn't seem value for money anymore. Being health conscious comes at a price and stupidity & attitude from the staff. Room is there for improvement otherwise there are more options in...

the workers were very inattentive to my order. I ordered a chicken slice sandwich and while customising it they were on a video call. atleast listen to my order when i’m ordering. had to correct them 2 times that i want to get my sandwich grilled and not toasted. after they wrapped up my order, i told them that i didn’t see them put my cheese slice in 3 times but she didn’t listen and repeatedly told me that she had surely put it in. after opening it i showed her that it DID NOT have a cheese slice. she then put it in and melted it after i told her to. the essence of subway sandwich is to eat it with raw vegetables itself. heating the whole sandwich with the vegetables destroys the whole taste. please be mindful of this mistake in the future. will make sure not to order from this outlet even from swiggy or zomato in the future even if i get a...

We visited this Subway and were told to place our order only through a QR code, even though we requested to order at the counter. We ordered two separate salads with very different preferences, but the staff completely messed them up. My spicy dressing was added to my husband’s salad—he can’t handle spicy food. I had clearly excluded onions, but they were added to mine. My husband doesn’t eat tomatoes, yet they were added to his salad. It was a takeaway order, so we couldn’t even get it fixed. Very disappointed with the service and attention to detail. It ended up being a total...