The Belgian Waffle Co — Restaurant in Pune

Service is a really big issue for this outlet.every time I visit the service they provide is tooo slow . One of there employee every time he is on mobile ..either talking to some one or surfing. Today he was surfing...sitting at counter. He said to me that they cant take order because they are too busy and have to many online order and if I still want to give order it will take 45 minutes to 1 hr for a single waffle. So I left ...and he had nothing to do with it ..I was waiting for my friend near this outlet watching this guy ....and he was sitting at counter surfing for more than 15 min s....

Last time also when I visited this outlet wait time was 45 min to 1 hr and that time also this guy was continuesly talking on mobile. Very very bad experience at this outlet. They have nothing to dobwith customer service. They dont value...

Very disappointed from Belgian waffle, staff ( 2 women and 1 male) is non well trained they don’t have manners to speak with guest, very arrogant and abusing even don’t know their own work, when i entered they all were playing on their phones and casually talking on call, I have been waited for 35/40 mins for my order after that they gave our order to different customer, when I ask to return the money they denied and talked arrogantly,

I personally suggest everyone not to go this outlet, worst experience...

A few weeks ago, I visited the Belgian Waffle outlet for the first time. Since I had never tried a waffle before, I was very excited. Overall, I enjoyed the waffle; it tasted delicious. There are many varieties to choose from, making the experience even better.

However, I want to note that the address on Google Maps is incorrect. It indicates that the outlet is located before City Pride Theatre when traveling from Swargate to Katraj, but it is actually situated after City Pride and before the...