Baker's Cottage — Restaurant in Tamil Nadu

Worst service , today afternoon I got a call from ur shop and a person spoke to me based on the last year order I placed in , he asked me if I need to order for a cake this year also that is today 5 th jan 2020 , I was happy that I received the call as I was about to order the cake at ur shop as I regularly order cake every year , I confirmed for Choco mellow half kg and confirm the msg as happy birthday Jagan , and confirmed will collect the cake b4 10 pm tonight , I visited ur store by 9.20 pm and the staff working there were surprised that they dint make any call and I dialed the number which I got in the afternoon and it was ringing at the store , I asked what is that how come this is ringing at ur store , later they were like we dint prepare the cake and we were not aware abt this order , do u think we r fools here , y did u guys make a call based on the previous year order , y can’t u guys keep up the promise , y u guys need to act as if u dint make the call , based on this I dint order the cake for tonight , it’s not ur shop we have many cake shops around us and in half an hour we can place the order thru Swiggy or thru zomato , but I will stop ordering from ur shop from this moment , am very much disappointed by the way ur store person treated me , am not fool , such a...

Really disappointed. We ordered a one kg choco truffle cake two days ago. I asked for a decent decoration and they charged a 100 bucks extra. Was happy to pay considering their taste and quality. Have tried choco truffle earlier and loved it. The out put wasn't very good, choco truffle was layered with a plain white cream and rose decoration. Switch to taste - the cake didn taste anything close to choco truffle. Tasted much inferior to a black forest cake and barely had any chocolate . The color looked like the apple cake you get in bakery s. So basically I get a choco truffle cake without a chocolate topping and chocolate inside. And I'm supposed to accept it. Please do not fool customers is the pretext of making customised cake. Really disappointed. Would have rather ordered a normal cake on swiggy...

😏With much excitement, I purchased a 1Kg truffle cake for myself, but unfortunately, my expectations were crushed. The cake turned out to be a great disappointment, with an overwhelming taste of rose water that left a tonic taste in mouth. It was heart-wrenching to see my efforts go to waste, especially since I had bought it for my birthday. Instead of taking a chance on an unknown place, I should have chosen a well-known bakery like Cake Walk Nungabakkam. If only I had taken a sample taste before buying it, I could have saved myself from this sadness. The cake wasn't worth the money I spent, and it only added to the melancholy of...