Burger King — Restaurant in Tamil Nadu

Title: Disappointing Burger King Experience: Poor Taste, Missed Items, and Inadequate Service

Rating: ★☆☆☆☆ (1/5)

I recently had an extremely unsatisfactory experience with Burger King, leaving me thoroughly disappointed and dissatisfied. From the tasteless food to missing items in my delivery order and dealing with unhelpful sales representatives, it was an overall frustrating ordeal.

First and foremost, the taste of the food I received from Burger King was downright appalling. The burger patty lacked any discernible flavor and was disappointingly dry. The accompanying ingredients seemed stale and lacked freshness, contributing to an overall lackluster experience. The fries were overcooked, leaving them crispy on the outside and completely dry on the inside. It was disheartening to spend hard-earned money on such subpar and tasteless food.

To make matters worse, my delivery order was incomplete. Despite paying for specific items, some were missing from the delivery bag. This lack of attention to detail reflects poorly on the establishment's organizational competence and leaves customers feeling cheated and undervalued. It is unacceptable to receive an incomplete order after paying in full.

Furthermore, my interaction with the sales representatives was a frustrating experience in itself. The staff members I dealt with showed little regard for customer service and were unresponsive to my concerns. When I reached out to report the missing items, the representative was unhelpful and showed no empathy or willingness to resolve the issue. This lack of professionalism left a sour taste in my mouth, exacerbating my already disappointing experience.

In addition to the tasteless food and missing items, Burger King's overall sales representative experience fell far below the expected standard. Customers deserve attentive, helpful, and empathetic service, which was sorely lacking in this instance.

In conclusion, my recent experience with Burger King was nothing short of a disaster. The poor taste of the food, missing items in my delivery order, and the unhelpful attitude of the sales representatives were significant letdowns. As a paying customer, I expect better quality and service. I will certainly be reevaluating my decision to patronize Burger King in the future and exploring other options that prioritize customer...

Terrible customer service n lairs at this outlet , Today I went to this outlet to order but this lady asked me to book in the app to which I replied I don’t have the app . She dint care n what I said n left , since she was nearby I told her again politely I don’t have the app to which she replied book in the app or Swiggy or Zomato , I told her ma’m I don’t have app n why I should I book the food in the app when am standing right in front of u and there is board hanging “order here” . She never bothered or showed any empathy and was doing her work , Than I asked again are u going to book or not . Here the hero of the picture come's ( The manager ) he said sir the system is not working . I told him then y dint u inform this before and made me to wait there for 10 - 15 mins . Later I left this place and booked from nearby outlet and was having my meal. The real climax starts now after some 30 mins a couple came to the outlet n to my surprise they booked their food from the counter . I was watching all this from the food court .

This outlet has cheat, lairs etc from the manager to the staff .. Please “Burger King “ am big fan of ur whopper burger but the service provided by ur competitors are far better than you provided me today .

More than the quality of food the customer expect the...

It's frustrating that the phone signal is so weak around here, making it impossible to order through the app. When I asked them to take my order directly, they refused, saying they only accept app orders. It's a ridiculous rule! Thankfully, my friend had good internet, so I ordered from his phone. But what about others who don't have that option?

Even after the order is ready, you have to call them multiple times to get served. The serving guy was really rude and didn't seem to care. The fries were terrible, and it seemed like they didn't plan properly because they only started making them when customers ordered. Why not make the burger after cooking the fries? By the time they finally bring the fries, the burger has gone cold.

I ordered Ice Tea from the app with ₹99 Meal, but they served coke instead, claiming they were out of Ice Tea. What's the point of having so many options on the menu if they're not available? They should either remove them from the app or mark them as out of stock. Despite being located in Aerohub West where there's not much crowd, they still struggle to handle the orders...