My experience with Homely has been a rollercoaster ride, with significant differences in the quality of food between locations. I've ordered from Homely Perungudi a couple of times, and I must admit that while the quantity of food was a bit less, the taste reminded me of homemade food, which was quite comforting.
However, my recent encounter with Homely's cloud restaurant at Anna Nagar was a major disappointment. The first red flag was the significantly reduced portion size, leaving me feeling unsatisfied despite paying the same price as before. But even worse, the food seemed undercooked and had a stale taste, making me question whether they served me day-old leftovers.
I'm unsure if the quality inconsistency is due to the specific branch or if it's a broader issue with Homely's cloud restaurants in general. Nonetheless, it's disheartening to receive subpar food, especially when I had previously experienced the comfort of home-cooked flavors from their Perungudi outlet.
While I appreciate the idea behind cloud restaurants, the execution seems to be lacking in terms of maintaining the same standard of quality across locations. Consistency is vital in the food industry, and I hope Homely takes customer feedback seriously to improve their offerings.
Though I had a disappointing experience with the Anna Nagar branch, I'm willing to give Homely another chance by ordering from their Perungudi outlet, hoping to relive the homely taste that I once enjoyed. But for now, I would exercise caution when ordering from their cloud restaurants until they address the issues of portion size and food quality.
I sincerely hope that Homely takes this feedback constructively and works towards delivering the comforting and homely experience they promise to...
Read moreI have been a regular customer and used to believe that your products were fresh and hygienic. Both of my self and my son have fallen sick with diarrhoea for the past 2 days after eating your food. That's so very disappointing and Very untrustworthy of you. Also only 2 rotis were delivered in the 2 meals against the 3 rotis thats mentioned in the menu. Note to everyone, I had only ordered Veg meals with Paneer and...
Read moreNever ever order from this restaurant. Quantity is too less. Meal size is very very less. Undercooked rice. For 179 rupees , less rice, one dal and one side dish. Whereas for the same amount we can get a good full meal in other hotels....
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