Horrific Food, Even Worse Customer Service - They Told Me Not to Come Back
I feel compelled to write this review to warn others. My experience here was a masterclass in failure.
The Food: Inedible. It was so poor that I felt obligated to provide feedback, hoping management might want to correct the issue.
The Service: This is where the experience went from bad to unforgivable. I politely mentioned the issues with the food to our server, who dismissed it. Thinking a manager might care, I then spoke to the cash collector at the front. Their response was not an apology, not concern, but sheer arrogance.
They openly stated that the low quality was the standard ("it will be like this") and then had the audacity to tell me, a paying customer, to "don't come here."
Let that sink in. Instead of valuing feedback, they insult their patrons and tell them not to return. This is not just bad service; it is a toxic, contemptuous attitude towards customers.
Final Warning: Save your money and your dignity. This hotel and its restaurant have zero respect for you. They have made it explicitly clear they do not want your business unless you are willing to accept their substandard offerings without complaint. A truly...
Read moreBest veg hotel. Quality is good and quantity is more. All good tastes good here. I am regular customer for this hotel from 2008 and it's taste is always good. Coffee is served here which is one of the best coffee in city. Please taste the coffee here with brown sugar and you will definitely fall in love with perfect coffee. I stop here for coffee everytime I cross this location. Quality: Best quality foods are always served here. Every dish you order will be good. Until now I've never had a bad experience even once. Everytime it will taste good.
Quantity: Quantity is perfect, decent enough. If you order one dish (either dosa, paratha or anything) it will be definitely satisfying for an average person.
Rate: Definitely you will get the best for what you pay. All dishes are very reasonable rated and cheap compared to other hotels.
Lot of varieties are available to taste and enjoy. Try this atleast once and let me know...
Read moreWent to Kathipara for the photobooth and had a tough time locating it. Since it was late and I wanted to keep dinner light, I searched for veg options nearby and found this place on Maps. The ambience is very simple and not great, but if you don’t mind that, it’s definitely a must-try spot for affordable veg food. The place is always crowded, which explains why the service can be a bit slow and sometimes communication gets missed – but that’s expected given the rush.
Tried a few items like Paneer Dosa, Rava Onion Dosa, Idly, and Plain Dosa – all of them were good. The sambar and the three varieties of chutney were also satisfying. Overall, a nice budget-friendly veg food stop if you’re...
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