Sakthi Cafe — Restaurant in Tamil Nadu

I have been a loyal customer of Sakthi Cafe for the past 15 years. I have seen thatha, mama, mami, and akka run this place with dedication and love. Under their management, the taste was top notch and the service was heartfelt.

But in the past few months, the management has changed. Someone else has taken over and is continuing with the same brand name just to make customers feel it is still the mami’s Sakthi Cafe. But it is not.

The truth is, customers are being misled. Even though the same cook master is there, the food taste has gone down drastically. The service is very poor, takeaway orders are completely unorganized, bills get misplaced, old people are left waiting for hours without respect, and there is no proper response from the staff.

This is no longer the Sakthi Cafe we all loved for decades. Right now, I wouldn’t even give it one star.

👉 Please change your hotel name. Don’t fool customers by using the...

About Restaurant: Back when the hotel was facilitated by Mani mama it was smooth. Unfortunately after his demise the hotel is in chaos for past years.

Maami is always in anger mode making customer feel awkward. The daughter Priya is not concerned at all on her customers. Seems she was a pampered kid. Never has customer serving attitude. I saw her eating when customer was standing in queue and she did not bother to clear the chaos.

Worst management.

Staffs working here doesn’t know queue management. Always creating havoc and misplacing bills and not in mindset to do what owner orders.

Totally fully unsatisfactory.

Only thing which keeps this restaurant alive is taste. Hope it never diminishes.

Zomato Feedback: Prices are too high. This is very unsatisfying. Already we are paying Delivery charge. Buying one set of Poori for 40rs by walkin and 75rs at Zomato with delivery charges makes it worse. Management needs to...

I recently visited this hotel, hoping for a delightful experience. While the food was absolutely delicious, capturing authentic flavors and rich taste, the service was a complete disappointment.

The staff seemed disorganized, inattentive, and extremely slow. Despite multiple reminders, our order took forever to arrive. Even basic requests like water refills were ignored. The lack of hospitality ruined what could have been an amazing dining experience.

If you’re here just for the food, it’s worth a try, but don’t expect good service. Hopefully, the management improves customer care because the kitchen is doing a...