Been a regular from the time they opened their outlet in Nungambakkam. However, would like to give a feedback on the chicken pieces. Why not only use leg or the succulent breast pieces of chicken. Anjappar seems to be able to do it. So, not sure why SS cannot pull it off. It will make a great difference and their customer base can only grow big time.
Also, given that there were some issues regarding their food in couple of other outlets, have constructive feedback on what they can do to improve hygiene. They are as below,
As most have beards for religious reasons, beards are also places where deadly bacteria reside. It would be nice if they can use beard nets to cover their facial hair. It also covers the mouth ensuring that spit from employees mouth dont fall into the biryani. Given the humidity of our city, many sweat & their sweat tends to drip into the food. So a clothing to cover their arms fully would be ideal. Biryani vessels facing the road, road dust, pathogens etc are almost always a bad idea. Some kind of glass screen covering that area from the road would be ideal. It will also ensure spit from customers talking dont fall into the...
Read moreI recently visited your restaurant and wanted to share my feedback regarding my dining experience.
On previous visits, I had a fantastic experience with the Chicken Biryani and Mutton Biryani, making SS Hyderabad one of my favorite spots in Chennai for biryanis.
However, during my last visit, I opted for the Prawn Biryani, and unfortunately, I had a rather disappointing experience. The dish was overly oily, the rice seemed undercooked, and the prawns lacked the expected taste and quality.
I believe in providing constructive feedback, and I hope this helps in maintaining the high standards that SS Hyderabad is known for. Despite the recent setback, I look forward to continuing my patronage and enjoying the delicious biryanis that have made your restaurant stand out.
Thank you for your attention to this matter, and I appreciate your commitment to customer...
Read moreI have visited 5 top biryani outlets in Chennai and will happily award SS Hyderabad as NO. 1. I have also visited its branch in Karama Dubai. I have ordered mutton biryani. The following is my 10 points Biryani Rating;