Welcomcafe Kovai — Restaurant in Tamil Nadu

I maybe had too high expectations from this place. I went for the Sunday Brunch with my family. While they said the spread is multi cuisine, majority of the dishes were south Indian. The spread was a treat for non vegetarians but for my parents there were a handful of veg options. The taste of the food was so average, the paneer tikka had no marination just some red chilly powder sprinkled on it, the crispy veg starter was soggy, the awadi paneer gravy liked green that is not how awadhi paneer looks forget th taste, there were only sweet veg salads in the spread.thr spread was not kid friendly at all, everything was either spicy or too local. No pizza pasta or noodles. The only noodles they kept were spicy. When I asked if they could give me a small portion of just boiled noodles for my toddler the chef said no. Th only saving grace was the chat counter which had decent and authentic taste options. Now let's come to the service. I booked a table for 12:30pm because i was told by the restaurant staff that that's when the Sunday brunch startes. At the time of booking I was given clear instructions that for kids 6 and above they charge half or as per ala cart menu. My family arrived at 12:40pm, there was no one to check if we made a reservation or not. The buffet was not set and far from ready. We found ourselves a table and arranged it to fit my family for 6. Still no staff around to assist. When we waited for th buffet to start, by now it was 1pm. The staff was still setting up cutlery on the tables. There were no table napkins on our table, on asking for it we got paper napkins. The breads were bought on a plate and not in a bread basket, we were done with our food and moved to desserts and we're struggling to find dessert spoons to fit the tiny shot glasses of rasmalai tiramisu which my father said was nice. I saw other guests also struggling for dessert spoons. I wanted to pack something for home so I ordered chicken noodles, the staff was kind and said yes. 15 mins later I asked about the noodles and that's when he tells me there is no ala cart today. I'm not a picky customer but these are some basics, I'm a ex-hotelier so I know what great service looks like but this was not even average for the price I paid. I felt so ripped off that I regret my decision of dining at an "ITC". My heart would hav been content with food service and price if I had visited a stand alone restaurant. I don't write long reviews too but this is how frustrated I was after dining there. Funny thing, we went there to celebrate my dad's birthday, after all this I didn't feel like cutting the cake and we came home...

Those who know me well, knows how much of a breakfast person I am. I believe in the saying, 'Eat breakfast like a king 👑' (Though i don't follow that everyday at home 🥺)

Being foodies by hobby, many ppl has asked for our suggestions for a good breakfast buffet in Coimbatore. Though we have tried some places for brunches, we haven't really tried much places for breakfast buffet in the city. Back in the year 2018 we stayed at welcomhotel for some occasion n LOVED THEIR ROOMS. We then tried their breakfast buffet for 2/3 days straight & trust me I am not at all exaggerating, I really fell in love with their AMAZING spread the very instant we tried it. Each day their menu changed & it kept wanting us to stay for longer & try more of what they were going to offer.

After that I left the country & came back only before covid. So obviously during the pandemic n everything we didn't go out for dining in much. Post the lift of restrictions, we went there once for their a la carte lunch. And then last week we went for their Breakfast buffet on a Sunday morning & here goes our review for the same,

The spread & quality were so wide with excellent choices; starting from cereals, english breads, fruits, choice of hot & cold beverages, fresh fruit juices, idli, dosa, uthapam, pongal, bisibellabath, aloo paratha, poori masala, cut fruits, sauteed vegetables, pancakes, fresh toast, omlette, eggs, hash browns, etc.

Food was so fresh, scrumptious & has got high value for money. I've tried 'n' number of places for buffet breakfast while travelling & living outside coimbatore. And I'd easily say that this is one among my favourite hotels. I personally enjoyed their south indian food very much which came with super authentic, traditional & lip smacking sides (chutney). Nevertheless, their continental food didn't fail to impress us either. Pancakes were lovelyyyyy. I only wish they had waffles n croissants which are my most favourites. But regardless of it, we thoroughly had so much fun n enjoyed their lovely food. Their sauteed vegetables were so delicious too. Fresh fruit juices & butterscotch milkshake stole my heart.

And I must talk about their service, Chakri who handled our table was always there to assist us by offering & suggesting their must trys with a genuine smile in his face. Great food + great hospitality + excellent service = are enough to steal my heart 💜 I mean these are the major aspects I always see at any star hotel I visit/stay at (talking specifically about the f&b perspective here). And welcomhotel has always been on the 'best loved' hotel...

Disappointing Experience at Welcome Hotel, Racecourse Road, Coimbatore

I visited Welcome Hotel on Racecourse Road, Coimbatore, yesterday and ordered Paneer Tikka and Veg Exotica Noodles. Unfortunately, the experience was far from satisfactory.

The Paneer Tikka was poorly prepared, with the paneer not grilled properly. To make it worse, there were no spiced onions, tomatoes, or capsicum, which are basic and expected accompaniments for the dish. The Veg Exotica Noodles were equally disappointing — they were bland, lacking both spice and salt, and came with almost no vegetables. It felt like they simply served boiled noodles with no thought to preparation or seasoning.

When I pointed out these issues to the server, she simply smiled but made no effort to address the concerns or rectify the situation. Despite such poor quality and service, I ended up paying a hefty bill of ₹1400. Honestly, road-side eateries deliver far better taste and value for money. The quality at this restaurant was nowhere near expectations, and it was a complete letdown. I wouldn’t recommend it based on...