Adyar Ananda Bhavan - A2B — Restaurant in Zone 13 Adyar

I had a disappointing experience at A2B restaurant during dinner with my family last night.

The service was far below expectations. The staff member who attended our table showed no willingness to take our order. His tone and body language were hesitant, as if serving us was a burden rather than his responsibility to welcome and serve customers properly. Despite us settling at the table, he approached us only after 15 minutes, wandering around other tables. When we called him, he responded with a reluctant nod rather than attentiveness.

We ordered dosa, chapati, parotta, idly, and coffee. The service was extremely delayed. The dishes were brought one after the other with long gaps in between. Dosa was served lukewarm as it sat for a while after being prepared. Parotta took even longer to arrive, served only after we reminded the staff, and by then, we had finished all other dishes. When finally served, the parotta was partially uncooked and over-burnt in parts. To make things worse, white chutney was never served despite being a standard accompaniment.

This is not the service standard expected from a restaurant chain with such brand value. The experience felt no better than a small roadside eatery. It seems like the restaurant's standards are slipping, perhaps because of steady customer flow, leading to complacency.

Additionally, the experience at the handwash sink was equally frustrating. While waiting to wash my hands, a person finished washing and carelessly shook his hands, causing water splash around and affect others nearby, including me. This lack of basic consideration shows how important it is to create awareness about being mindful of others in public spaces.

I sincerely hope A2B re-evaluates its service standards and ensures its staff is trained to uphold the brand’s reputation. Customers...

Extremely Disappointed with A2B Velachery – Poor Service and Misleading Food Quality

I had a very disappointing experience at the A2B Velachery branch recently. As a regular customer who enjoys A2B food across various outlets, I was shocked by the lack of consistency and the unprofessional behavior I faced here.

I ordered a Sambar Vadai and a coffee. In almost every A2B outlet, Sambar Vadai is served using the larger-sized vada (the same one that's sold separately for around ₹42). However, here I was served a much smaller vada, the kind usually included in the mini tiffin combo — yet I was charged ₹55 for it!

When I raised the concern with the server, he initially said he would get it changed, but then nothing happened. It felt like they were trying to pass off a smaller portion at a higher price — which honestly felt like cheating.

I then approached the manager, Mr. Subash, to get some clarity. Shockingly, he was completely indifferent and unwilling to listen. His response was, “This is the size we serve here,” and that was it. No explanation, no accountability, and no intention to address my concern. His rude and careless attitude made the whole experience even worse.

This outlet clearly doesn’t match the standards of other A2B branches in terms of food quality, portion size, or customer service. It's unacceptable that customers are charged more and given less — and to top it off, treated poorly when raising a valid concern.

A2B, please look into this issue seriously — both the inconsistency in food and the behavior of your staff. I’ve attached photos and also sent a formal complaint to your customer support.

Highly disappointed. Would NOT recommend visiting this outlet unless these issues...

A2B, also known as Adyar Ananda Bhavan, is a popular South Indian vegetarian restaurant chain known for its wide array of traditional Indian dishes. Here's a review:

A2B, or Adyar Ananda Bhavan, stands as a reputable name in the world of South Indian vegetarian cuisine. Known for its diverse menu and authentic flavors, A2B has earned a loyal following.

The Good: Diverse Menu: A2B offers an extensive menu that encompasses a wide range of South Indian dishes, from dosas and idlis to biryanis and sweets, ensuring there's something for everyone. Authentic Taste: The restaurant excels in delivering the true essence of South Indian flavors. Dishes are prepared with care and precision, maintaining the authenticity of the cuisine. Quality Ingredients: A2B is known for using high-quality ingredients, fresh produce, and traditional recipes to create delicious and consistent dishes. Efficient Service: The service is generally prompt and efficient, making it a great option for both dine-in and takeout.

The Not-So-Good: Pricing: While the quality is high, some patrons may find the pricing highly on the upper end of the scale for casual dining. Crowded Locations: Popular A2B outlets can get crowded during peak hours, which might result in longer wait times, especially for a table.

In conclusion, A2B is a reliable choice for those seeking authentic South Indian cuisine. Whether you're a fan of dosas, vadas, or any other South Indian delight, A2B is likely to have it on their menu. Just be prepared to savor these delectable dishes while accommodating the restaurant's pricing and potentially...