Domino's Pizza | Triplicane, Chennai — Restaurant in Zone 9 Teynampet

Ordered pizza order no 118 on 11th May 8:15 pm. Everything was horrible. I Ordered for meatballs they called and said it is not available so I asked for refund he said he will give Manager name Raghu. Then I received a message stating order will be delivered in 6 minutes it was more than 20 minutes, also in Zomato they marked the order as delivered which is incorrect. I did not receive any message regarding the refund. When I called Raghu answered the call and said they forgot and would do that. Also, the way he responded looked like it happens every time why you are worried. Absolutely no empathy. Also the packaging was bad and did not mention whether it was veg or non-veg. This is not the first time I'm facing issue from this outlet. This is the third time especially the manager and the staff behavior. They don't pick up the calls if you call. Only the fifth or sixth time they pick. This outlet is dragging Dominos name to the mud. If I have ordered from Oven Story or Pizza hut and they have better customer experience. I recommend people to try that instead of Dominos especially from this outlet. Utterly...

I don’t understand why the Triplicane branch keeps getting worse day by day. Please take a look at the image of the pizza I received. The base was extremely hard, making it very unpleasant to eat, and the taste was equally disappointing.

The rice portion was small, and both the quality and taste were below standard. I also noticed that the cheese on the pizza was insufficient, which further affected the overall experience.

When I glanced at the kitchen, I saw that the staff were not wearing gloves and seemed to be playing around instead of focusing on food preparation. Since the kitchen was visible, it was clear that hygiene and professionalism were lacking.

Additionally, they don’t provide tissues unless requested every single time. There is no provision for drinking water either. If I ask for water, they simply ask which size bottle I want, essentially forcing me to buy a water bottle. This is highly inconvenient and unacceptable.

This was a very disappointing experience with Domino’s, and I hope they take immediate...

The place is not bad however the pizzas aren't worth even half their price ... Having lived outside India, I know what dominos is capable of .. So to see these is just depressing .. Margherita is one of my favorites for a quick and simple bite with some authentic pizza taste ... Margherita, a pizza that is supposed to be stuffed with cheese barely had any ... And whatever was there wasn't cheese either .. Garlic bread has corn in it !!! The only thing I felt good was their "tacos" ... In quotes cause that's what they call it although it has nothing to do with a taco .. Expect a decent wrap and get it ... So overall... If the only place left on earth is domino's, well then you don't have a choice... Else there are a whole bunch of other restaurants near by or if you really crave pizza, get pizza Hut...