This was the worst service I have experienced in all of Indonesia. I had to wait over an hour for some snacks, and even then, I only received part of my order. I eventually canceled and decided never to return. As a "walk-in guest," I was required to pay upfront (they even charged too much, but due to my experience yesterday, I didn't care), and getting a refund was a nightmare. Yesterday, I visited Finns next door, and the service there was outstanding and in a completely different league. I didn't have to pay upfront, the service was amazing, and everything was perfect. But here, I am really disappointed.
The atmosphere here is great, which is the one good thing I can say about this place. 😤 I don't like to write bad reviews, but I have to. After this, they even tried to charge for service. What kind of service are we talking about? I had to pay it because it's not possible for them to remove it from the receipt. This is not what should be expected from such an awesome beach club. 😔 Since Finns is absolutely awesome, I reported this to the manager at Finns. Hopefully, they fix...
Read moreThe atmosphere and service was great! There was a DJ, a synth player, a singer, and a lot of dancers + drummers + people in costumes. The servers are very attentive and also double up as hype guys/ladies, and my server Marta was great! They also hand out sprinklers on the hour every hour after sunset, and had some free shots. There is space to dance if you want to, but not really a specified dance floor area. Pretty impressive set up, definitely a nice place to spend an evening.
My only beef was the the food was just "alright". I had nachos, and they were fine, but I'm used to authentic Tex Mex, so it wasn't quite the same/the seasoning wasn't quite there, but that's probably just my problem lol. The menu + bar menu is very large, so there's tons to choose from, including foods if you have allergies/sensitivities/diets/religious...
Read moreDuring my recent visit to Finn’s in Bali, I had the pleasure of experiencing exceptional service, thanks to the wonderful hostess, Lily. From the moment I arrived, Lily’s attention to detail and her genuine care for guests’ experiences stood out. She consistently went above and beyond to ensure my day was memorable, offering personalized recommendations and making sure everything was to my satisfaction. Her warm and professional demeanor added a special touch to the already fantastic atmosphere of Finn’s. It’s not just the exquisite food and the beautiful setting that make Finn’s remarkable; it’s employees like Lily who truly elevate the entire experience. I highly recommend Finn’s to anyone looking for outstanding service and a memorable dining...
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