Justus Steak House • 23 Paskal — Restaurant in Bandung City

The waitrees N. Anisa was MVP🏆 at my visit!! She is superb friendly and helpful!! She saw that my wife was pregnant and was quick to replace the chairs in the smoking area with rattan chairs which were more comfortable than iron chairs, what a move 👏 She also took the initiative to give a surprise to my mother, because I entrusted the cake beforehand. Please Justus 23 Paskal management, give her raise or give her bonus, really she made me and ofc my mother good memories in Justus, and want to eat there again and again. Not bcs the food, but also the services. 💯💯💯💯💯

We order cowboys steak as N. Anisa suggest us to order that and said would be enough for 4 persons, because there is a promo buy 1 get 1 as member. And she's right, 2 cowboys steak was completely the perfect choice. We were satisfied! ⭐️⭐️⭐️⭐️⭐️

The mushroom sauce was perfect as usual, and white truffle sauce also great. The steak so juicy and well seasoned. My mom loves it so much! Thx Justus 23 Paskal, you guys give us such a perfect...

From an American tourist perspective I'm giving this review. I was treated here by my family from Jakarta. The atmosphere is a hectic one being that it's kinda in a food court position. That being said, no real complaints about the atmosphere. The service was good. We had cowboy steaks. They were served sizzling hot on stone plates. A good concept for sure. And they did have some delicious frappes,which seems to be hard to find in this country. The steak was also delicious,but I'm not sure about the texture. It didn't seem to be "real" steak. In the US, there is a slogan that goes " you can't fake steak". But I'm not so sure now. Nonetheless it was cooked to perfection, was sizzling hot, and I destroyed the whole thing.

I subtracted one star ⭐ only because the restaurant didn't have its own dedicated toilets. But I do recommend this place if you want a...

25 maret 2025 rencana mau buka puasa bareng suami. Dtg ke lokasi 16:30, mau tanya masih ada table kosong atau ngga. Pas dateng di depan lagi ada customer 2 orang lagi tanya-tanya, bersama pegawai justus 2 orang (laki-laki dan perempuan). Kami antri di samping agak belakang customer yg awal. Pegawai laki-laki bertanya: “untuk buka puasa? Berapa orang?”. Suami saya menjawab: “iya, 2 orang”. Kemudian pegawai laki-laki mengambil catatan yg ada di pegawai perempuan, tanpa bilang apapun kpd kami. Mungkin cek ketersediaan table. Tapi setelah itu, pegawai laki-laki berbicara kepada customer yg lebih awal itu, sampai mengantarnya ke dalam, ke meja. Padahal sudah ada pegawai perempuan yg mengantar di depan. Customer itu diantar oleh kedua pegawai, jadi kami ditinggalkan begitu saja, tanpa ada omongan apapun.

Menurut saya itu sangat tidak profesional. Karena saya lihat, ketika pegawai perempuan menunjukkan meja kepada customer itu, pegawai laki-laki tidak melakukan apa-apa, hanya merapikan barang-barang yg ada di meja lain. Saya kesal, karena menurut saya, pegawai laki-laki itu belum beres urusannya dengan kami, setelah beliau tanya utk brp orang, dia tidak ada ngomong sepatah katapun kepada kami, hanya cek daftar waiting list, kemudian berbicara kepada customer lain, dan akhirnya meninggalkan kami. Akan sangat lebih baik jika beliau meminta kami untuk menunggu dengan mengeluarkan kata-kata, bukan malah terkesan cuek kepada customer. Toh saya dan suamipun tidak merasa melakukan kesalahan yg wajar untuk diberikan respon yg kurang baik. Kami datang dan niat mengantri, tapi beliau yg lebih dulu menyapa dan bertanya. Bukan kami yg nyelonong memaksa ingin dilayani

Karena jengkel, saya panggil: “mas? Ini jadi gimana? Ada ga mejanya?”. Beliau menjawab: “sebentar, sedang dicek”. Tidak lama dari situ, pegawai perempuan menghampiri kami. Hmmm jadi sebetulnya jobdesk karyawan laki-laki itu apa kalau semuanya dilakukan oleh karyawan perempuan?

Saya langsung komplain: “saya ga tau harus menunggu karena tdk ada jawaban atau instruksi harus apa”. Tapi pegawai perempuan tidak menanggapi apa-apa, langsung menanyakan perihal menu dan lain-lain. Sejujurnya saya sudah badmood untuk...