Wheels Coffee Roasters - Heritage Lifestyle Hub (Riau) — Restaurant in Bandung City

Delightful cafe with hearty meals and nice ambient for those who can stand long lines and very crowded visitors. If you're unfortunate like me you'd get a rather not too comfortable seating shadowed by plastic trees.

To the food itself. The menu selection is huge (62 pages of menu). Plenty are fusion, with the notable ones being Italian-Indonesian fusion. Ordered Wheels Pasta (basically Spanish mushroom sauced pasta), Garlic Rice Duck, Broccoli Cheese, and Chocolate drink.

The chocolate is the best I've had in a while, at least around Bandung. Buttery and almond-smelled taste, with choco powder sprinkled on top of it. Really adds to the strong cocoa flavor without the incessant sugar common in cafe drinks. The pasta is nice though the sauce is nothing special, but I love the texture of the pasta and tenderness of the meat.

The garlic duck is amazing. Such a buttery, rich in flavor rice with a very tender fatty duck meat. Quite a big portion even for me, and I'm a big eater. The broccoli is nice but nothing to write home about. Eating it with the duck rice makes the flavor even richer however.

The ambient is nice. I love the open-ish space with high ceiling. But it's super crowded, and the long lines can be quite insufferable. The seating is also not the greatest when you get the lesser ones, especially with such small tables (had to put the empty plate on the chair while waiting for the server). Service is nice and staff are friendly however.

Price is quite at the higher end for your cafe millieu. I don't know if it worths the price to value ratio given the crowd, but I will surely revisit to give it...

A really comfortable place with really good food. 👉Notes : recheck what you order. Ask the waiters to re-read the order. I got one dish missed and another one wrong in just one visit. Thankfully the management handle it professionally, it just make few order takes longer than it should've be.

Chicken skin : 4/5, crispy and savory with citrusy chili dipping sauce.

Hungarian soup : 4.2/5, cream soup style goulash with garlicky flavor, served with a slice of bread.

Paris champ : 4.6/5 fresh croissant, tasty bacon, fluffy scrambled egg, crispy potatoes, stir-fried mushroom and fresh salad.

German bratwurst : 4.4/5 ✨big and juicy sausage ✨ served with mushroom, potato wedges and salad.

Truffle pasta : 3.4/5 smokey bacon fragrance and strong mushroom flavor. Delicious but overly oily. I feel greasy so quick when eating this one. (It was drizzled with truffle-olive oil but i can't taste/smell the truffle)

Beef cadeux : 4/5 slice of bread with fresh vegetable salad, pumpkin seeds, beef slices, and fluffy scramble egg. It's tasty!

Portuguese Carne : 3.8/5 great choice for bulking haha 👍 served with 2 whole poach egg.

Jade latte : 4.8/5 matcha improved the depth flavour of the already delicious latte. The matcha itself is not too strong for you to taste it as it is.

Fresh squeezed orange juice : 5/5 fresh 100% sunkist.

Canelle latte : 4/5 latte with cinnamon. Good for anyone who likes cinnamon taste.

Cajun beef rice : 4.9/5 worth the price, tasty and will satisfy your hunger (ofc...

I have been a regular visitor for several months and have generally enjoyed my experience. However, I’ve noticed an inconsistency in how staff and waiters respond to guests when they express gratitude with a simple "thank you." To enhance guest experience and maintain a cohesive standard, I recommend implementing a uniform response, such as "You're most welcome," across all staff members. This small yet meaningful adjustment can help avoid any perception of indifference and further elevate the quality of service.

Additionally, it would greatly improve the overall service if the staff could smile more and adopt a friendlier demeanor. A warm smile and a welcoming attitude go a long way in making guests feel valued and appreciated, ensuring they return with a positive impression.

Additionally, during peak times, I’ve experienced significant delays, with food taking up to an hour to arrive. Coupled with the cold and indifferent demeanor of some staff members, this creates a less-than-pleasant experience. It’s crucial to address these issues by improving service efficiency and encouraging staff to smile more and adopt a friendlier attitude. A welcoming and professional approach, along with timely service, can make a huge difference in ensuring guests feel valued and are...