Ultimo Kitchen — Restaurant in Batam City

Pretty okay-ish food located inside mega mall batam.

So food is pretty average , nothing special. Price is also not too expensive , just right average. The tom yum tastes more to sweet than sour/spicy probably to adjust with southeast asian palette. The lime juice tastes like green , somehow.

Service is pretty average like your normal restaurant, you get the menu then order and after you finish you pay in the cashier.

Atmosphere is good , a good place for hangout probably, there's a dart machine ( i don't understand why, this is a restaurant not a cafe or a bar )

Overall , probably might need to try...

The fried chicken thigh is a bloody joke here. The cabbage can cover the chicken entirely!! Look closely one portion of the chicken was missing as well… come on Ultimo you have poor f&b standards! Strangely, we were not angry at all. We laugh so hard at the restoran that the staff had no idea what it was all abt.

Service was slow considered we were the only customers at the restoran. Mie goreng, bihum goreng so so only. Oh yah saw a cockroach on my bag when i was picking up from the seat. Dammm disgusting.

This meal became a butt of all jokes throughout...

waiters did not know what they were doing. no initiative to take orders, bring us to our seats, and to give cutlery. food took exceptionally long to arrive and workers were not prompt in dealing with our queries. pad thai tasted bad as well despite taking 30 minutes...