HokBen - Sun Plaza Medan — Restaurant in City of Medan

ordered "paket C" with chicken katsu. beef is ok, overcooked, and drenched in teriyaki sauce, typical fast food grade the chicken, however, is hell kitchen's grade, as gordon ramsay would put it, "It's RAW." I would advise against eating here if you value your health. I complained to the manager regarding this, and they just proceeded to shove it back to the kitchen, then pretended that nothing happened until I asked about it again and said it had been refried. Well, my trust in here is definitely...

Baru kali ini agak kecewa dgn pelayan HokBen di sunplaza Medan. Emg rencana nya makan di situ mau melengkapi koleksi robozord nya karena tinggal satu lagi buat dikomplitin buat JD robot. Pas mau pesan lngsung saya tanya "bg kidzu bento yg robot masih ada?" Di jawablh dgn pelayan nya "ada pak" oke lanjut pesan, sat set sampai lh ke dpn kasir. Eh di kasih nya malah puzzle. Komplain dong "saya minta robot" di jawabnya "habis pak" Kagok lah si kasir, terus lapor ke manager ny yg cowok (mungkin). Terus yg bikin gonk nya ap? Manager ny bilang gini "Udh kasih aja itu". Eh sialan bukan nya minta maaf malah ngomong gitu, mana anak saya udh mewek, dan dia juga sudah lapar sementara pesanan sdh di buat ya terpaksa lh saya terima aja.. beda SM manager yg hari minggu (cewek), yg awal ny robozord ny habis smpe di cariin stock yg baru.. gini ya, sebenarnya yg saya permasalahkan itu attitude dr si manager yg cwok ini.. jgn terlalu songong lah...kita pelanggan, kalau pun barang ga ada tp kalo kalian jelasin ny dgn cara yg baik pasti di terima kok.. kyaknya sebuah permintaan maaf itu skrg...

Too bad ekkado is not available outside Java and Bali. It's my favorite menu after egg chicken roll. And a little bit of disappointment that they have no ice for beverages. Told us that the drinks were already cold from the fridge. Turned out they were not as cold as I expected. Anyway, takoyaki mentai is...